MC
MS CH
General Sales Manager at Nefertari
CairoWork Experience
Nefertari
Nov 2018 - Present -6 yrs, 8 months
- Job Details:Manage 75 employees in multiple locations, hire, coach and train sales supervisors, follow up on achieving company sales target, handle customer complaints, set company rules and policy, update staff uniform and working hours.
G-Tide Mobile
Sep 2012 - Mar 2016 -3 yrs, 6 months
- Job Details:Completed stores operation requirements by scheduling and assigning employees, maintained stores' staff by recruiting, selecting, orienting, and training employees.
Vodafone
Dec 2005 - Aug 2012 -6 yrs, 8 months
- Job Details:Held daily briefing on company policy and procedures, supervised staff attitude, prepared one on one reports, handled cash process and complaints.
Raya Distribution (Nokia)
Jan 2001 - Nov 2005 -4 yrs, 10 months
- Job Details:Solved problems unhandled by customer care representatives, supervised customer care staff, handled customer inquiries and complaints.