Basic Info

Mostafa Mohamed

3 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Fixed Data Support Engineer at Vodafone

Experience Details

Fixed Data Support Engineer

Customer Service/Support, IT/Software Development

Experienced (Non-Manager)

N/A


Company Details

Vodafone (multinational)

Cairo, Egypt

More than 1000 employees

Computer Networking , Information Technology Services, Telecommunications

Voadfone.com.eg

Jan 2013 to present (3 years 11 months)
Customer service represented at Vodafone

Experience Details

Customer service represented

Customer Service/Support

Entry Level

N/A


Company Details

Vodafone (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services , Information Technology Services, Computer Networking

Voadf

May 2012 to Jan 2013 (8 months)

Education

BSc in Communication & Electronics

Education Details

BSc

Communication & Electronics

Faculty of engineering BENHA University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Faculty of engineering BENHA University
2005 - 2010
High School - Other

High School Details

Other

Galal Fahmy Technical school industry

Egypt

2005

B / Very Good / 75 - 85%

N/A

Galal Fahmy Technical school industry
2005
Technical Diploma in Computer

Education Details

Technical Diploma

Computer

Galal Fahmy Technical school industry, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Galal Fahmy Technical school industry
2003 - 2005

Training and Courses

Training/Course Details

CCNA

Jan 2009

Ahmed Nabil Traning Center

N/A

Training/Course Details

CCNP

Apr 2010

Ahmed Nabil Traning Center

N/A

Training/Course Details

ITIL

May 2013

Global Knowledge Training Centre

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AnalyticalArabicCCNACCNPCommunication & ElectronicsComputerComputer NetworkingConsumer ServicesCustomer ServiceCustomer Service RepresentedEnglishFixed Data Support EngineerHard WorkerITITILInformation Technology ServicesLeaderNetworksOrganizerProblem SolverSoftware DevelopmentSupportTelecommunicationsVodafone

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Fields of Expertise

Customer service

Customer service

: Expert

: High

:

Less than 1 year

Networks

Networks

: Advanced

: High

:

3-5 years

Key Skills

Analytical, Leader, Hard worker, Organizer, Problem Solver

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