Basic Info

MOHAMED YAHIA ABOU GAZIA

9 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

CUSTOMER SERVICE (SENIOR SALES) at VODAFONE EGYPT

Experience Details

CUSTOMER SERVICE (SENIOR SALES)

Customer Service/Support, Sales/Retail

Experienced (Non-Manager)

As Agent (SENIOR SALES) (sales lines and phones)
. Making Offers And Promotions to customers .
. resolve customer problems .
As Executive sales (chieft leader)
. Making Sure the Shop Foor Runs Smoothly .
. Handling Complaints (from both Staff and Customers)
. Helping with Making Training to Staff / Making quiz .
. Follow Up the Performance Of the Staff .
. Financial responsibilities .
. Ordering Stock While Finished .
. Reporting the final result of the day .


Company Details

VODAFONE EGYPT (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services , Retail, Telecommunications

WWW.VODAFONEEGYPT.COM

Dec 2014 to present (3 years)
Administrative Assistant at Arab Contractors

Experience Details

Administrative Assistant

Administration, Human Resources

Experienced (Non-Manager)

Booking courses for employees at the company .AND Make a lectures schedule / sending it to lecturers and employees and post it on the company's website . AND Organize Materials For the Trainers .
And worked in another depatment in publicrelations sector and my resposabilty was :
Organize and Make Trips / Resorts . Set the Program, Dates and Schedule of Trips for Employees Of the Company. and Booking Tickets .Make A Greements With New Tourist Places .


Company Details

Arab Contractors (multinational)

Cairo, Egypt

More than 1000 employees

Construction - Industrial Facilities and Infrastructure

WWW.Arabcontractors.Com

Dec 2013 to Sep 2017 (3 years 9 months)
ACOUNTANT at ARAB CONTRACTORS

Experience Details

ACOUNTANT

Accounting/Finance

Entry Level

. Documentation of records, restrictions and exchange documents .
. Record all sales and purchases .
. follow up the bank account Monthly / Making certificates of investment.
. Deposits, checks and deposit The donations .
. Extract all necessary data to prepare the final account .
. Preparation of annual audit balance .
. Preparation of monthly statement of movement of materials including the balance of the first month and the total entries and outputs and balance by the end of the month .


Company Details

ARAB CONTRACTORS (multinational)

Cairo, Egypt

More than 1000 employees

Construction - Industrial Facilities and Infrastructure

WWW.Arabcontractors.Com

Jan 2017 to Sep 2017 (8 months)
Administrative Assistant at EL ADL GROUP COMPANY FOR PRODUCTION

Experience Details

Administrative Assistant

Administration

Experienced (Non-Manager)

Manage Agendas / Travel Arrangements / Booking Tickets, etc. for Manger .
Manage Phone Calls And Correspondence (E-Mail, Letters, Reports, etc.)
Answer Queries by Employees and Clients .
Organize A filing System for Important and Confidential Company Documents And Contracts .


Company Details

EL ADL GROUP COMPANY FOR PRODUCTION (multinational)

Cairo, Egypt

More than 1000 employees

Entertainment , Online Media , Media Production

WWW.EL ADLGROUP.COM

Feb 2013 to Dec 2013 (10 months)
Sales (CORPRATE LINES) at Orange

Experience Details

Sales (CORPRATE LINES)

Customer Service/Support, Sales/Retail

Entry Level

Selling (Corperate Lines - Business Lines )
. Making Offers And Promotions For Companies .


Company Details

Orange (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services , Retail

WWW.ORANGE.COM

Dec 2012 to Mar 2013 (3 months)
Sales at Barclays Bank Egypt

Experience Details

Sales

Banking

Entry Level

Selling (Loen - Cridet Card)
Good Marketing For Bank Loans And Promotion And Drawing Good Picture Of The Bank To Customers .
Convince Our Customers To Take Personal Loan .
Making Promotion For Selling Credit Card .


Company Details

Barclays Bank Egypt (multinational)

Cairo, Egypt

N/A

Banking

WWW.Barclays Bank Egypt.Com

Sep 2011 to May 2012 (8 months)

Achievements


Having Five years Of Experience As An Administrative Employee, As Well As A Year As An accountant And Four Years Sells Until I Get The Title of Cheaft Leader Till Now . All of that Gave Me Apersonal Skills as Considered by others to be dependable - Possessing high work and ready to accept challenge - And Became Well organized & high ability to work in a team - Ambitious . Self Confident . Diligent . EasyGoing . Hard Working . Honest . Loyal . Motivation . Punctual . Positive . Attitude . Reliable . Committed . Trust Worthy . Methodical . Pro Active . Flexible . Energetic . Fast Learner . Optimistic .

Education

SOCIAL WORK in SOCIAL WORK

Education Details

SOCIAL WORK

SOCIAL WORK , PUBLIC RELATIONS

Higher Institute for Social Work - Cairo, Egypt

C / Good / 65 - 75%

N/A

N/A

Higher Institute for Social Work - Cairo
2007 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

el tawfikia secondry school

Egypt

2006

B / Very Good / 75 - 85%

N/A

el tawfikia secondry school
2006

Certifications

Certificate details

• ICDL License from Misr Learn Academy .

Jan 2012

N/A

N/A

N/A

N/A

Certificate details

• Human Resources from Brooklyn Academy.

Apr 2016

N/A

N/A

N/A

N/A

Certificate details

• English COMMUNICATION PLUS CONVERSATION From American University In Egypt .

Jun 2016

N/A

N/A

N/A

N/A

Training and Courses

icdl at centre
Apr 2013

Training/Course Details

icdl

Apr 2013

centre

office

Training/Course Details

english conversation

Mar 2015

american uni. in egypt

N/A

This profile is fresh!
Last update 25 days ago.

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Profile Skills and Keywords

ACOUNTANTADMINSTRATIVE ASSISTANTAccountantAccountingAdministrationAdministrative AssistantArab ContractorsArabicBankingBarclays Bank EgyptBusiness DevelopmentCUSTOMER SERVICE (SENIOR SALES)CommunicatorConstruction - Industrial Facilities And InfrastructureConsumer ServicesCustomer ServiceEL ADL GROUP COMPANY FOR PRODUCTIONEnglishEnglish ConversationEntertainmentFinanceHard WorkerHuman ResourcesIQITIcdlInsuranceInteractiveInternetMUSICMedia ProductionMicrosoft OfficeOnline MediaOrangeOrganizerPUBLIC RELATIONSProblem SolverRetailSOCIAL WORKSalesSales (CORPRATE LINES)SupportTelecommunicationsVODAFONE EGYPTWORK UNDER PRESSURE English COMMUNICATION PLUS CONVERSATION From American University In Egypt . Human Resources From Brooklyn Academy. ICDL License From Misr Learn Academy .

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Intermediate

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

ENGLISH

ENGLISH

: Advanced

: Extreme - I love it!

:

3-5 years

Fields of Expertise

ADMINSTRATIVE ASSISTANT

ADMINSTRATIVE ASSISTANT

: Expert

: Extreme - I love it!

:

3-5 years

Accountant

Accountant

: Intermediate

: Extreme - I love it!

:

1-3 years

IT

IT

: Intermediate

: Extreme - I love it!

:

Less than 1 year

HUMAN RESOURCES

HUMAN RESOURCES

: Beginner

: Extreme - I love it!

:

1-3 years

Key Skills

Communicator, Hard worker, Organizer, Problem Solver, Interactive

Online Presence

MOHAMED YAHIA ABOU GAZIAMOHAMEDYAHIA@FACEBOOKMOHAMEDYAHIA@TWITTERMOHAMEDYAHIAABOUGAZIA@YAHOO.COM

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