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MOHAMED FAWZY OTHMAN

General Manager at Sky Travel&Tourism

Garden City, Cairo, Egypt

Work Experience

  • General ManagerFull Time

    Sky Travel&Tourism

    Nov 2023 - Present -1 yr, 8 months

    Egypt , Cairo

    • Job Details:Strategic Planning: Develop and implement comprehensive business plans to achieve company goals, including revenue growth and market expansion. Sales and Marketing: Oversee sales and marketing efforts, including identifying new business opportunities, developing marketing strategies, and managing sales teams. Team Management: Recruit, hire, and develop a high-performing team, including sales representatives, team leaders, and supervisors. Operational Excellence: Manage day-to-day operations, ensuring smooth running of all departments, including finance, HR, and operations. Financial Management: Monitor financial performance, analyze budgets, and implement cost-saving measures. Client Relations: Build and maintain strong relationships with clients, partners, and suppliers. Product Development: Research and develop new travel products and services to meet evolving customer needs. Google Ads Management & SEO: Developed and managed Google Ads campaigns for Sky Travel, applying various strategies to optimize conversion rates through calls and chats. Additionally, experienced in SEO, handling WordPress content, posts, and conducting keyword research to improve search rankings
  • Travel & Tourism Sales ManagerFull Time

    hojuzat.com

    Jul 2018 - Oct 2023 -5 yrs, 3 months

    Egypt , Cairo

    • Job Details:supervising staff and train staff handling hard sales requests from packages and other requests related to new destinations preparing tourist or visitor information producing promotional material and displays managing budgets writing reports, business plans and press releases sales presentations maintaining statistical and financial records undertaking day-to-day centre management and administration liaising with local businesses and the media taking part in familiarisation visits to new destinations to gather information on issues and amenities of interest to consumers; liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance; dealing with customer enquiries and aiming to meet their expectations; overseeing the smooth, efficient running of the business.
  • Sales And Tourism ManagerFull Time

    Hotel Me Travel Agency - B2B & B2C Online Portal Travel

    Feb 2017 - Jun 2018 -1 yr, 4 months

    Egypt , Cairo

    • Job Details:Manage a team with a number of Employers . Direct contract with some of Popular Hotels and make deals regarding our company Trends . Assist Agents in Making Daily sales quotation for Different Distention . Train New Agents For product Services that we provide . Making Daily Tasks for Each Agent . Working with the Relationship Manager for DMC and Third Parties to ensure the right product is being sourced to close gaps . Making weakly Travel Packages Offers For B2B And for B2C Knowledge of Tour agencies and Tour Operators' operating system and expectations regarding their local DMC. .
  • OPERATION ManagerFull Time

    DANATTOURISM

    Jan 2016 - Nov 2016 -10 months

    Kuwait , Kuwait City

    • Job Details:handle all offline and online hotels reservations requests . contact hotels for more information about rooms types and get new deals . contact hotels and suppliers for special requests for our customers. stay connected for GDS systems sales mangers for new updates sales hotels and Airline tickets for customers . solve customers complains and make them satisfied. train all staff for all branches for new updates and for quoting Travel packages.
  • Education

    • Master's Degree in Tourism

      Helwan University

      Jan 2020 - Jan 2025 - 5 yr

    • BC OF ARTS in GEOGRAPHY

      Zagazig University (ZU)

      Jan 2004 - Jan 2007 - 3 yr

    • High School - Thanaweya Amma

      Ahmed Orabi school

      Jan 2004 

    Skills

    • Microsoft Word
    • Air ticketing
    • TOURSIM
    • Sales
    • Marketing
    • AMADUES
    • HOTELS BOOKINGS
    • Google Ads
    • SEO

    Languages

    • Arabic

      Fluent
    • English

      Fluent

    Training & Certifications

    •  TOURSIM ( MARKETING AND PROMTION )

      ALISON Institute ·2015
    • Diploma in Business Process Management

      From ALISON Institute 2015 ( online course )·2014
    •  Star Alliance Knowledge

      OTT ( online travel training )·2014
    •  Amadeus ( GDS )

      Nazih Traing center ·2009
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