MOHAMED HOSSAMELDIN

Business Development Representative

• Job Details:Lead generation: identify and target potential clients through various methods, including cold calling, email campaigns, and market research. Client outreach: initiate contact with prospective clients to introduce the company's products or services and schedule meetings or presentations. Customer education: educate potential clients about the value and benefits of the company's products or services. Provided exceptional customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction. Goal achievement: defining and achieving the goals of generating potential customers monthly or quarterly to contribute to the growth of the company. During the years of work, I have exceeded the expected goal for the countries of the Middle East, Turkey and Pakistan by 110%.

Sales and Customer Service Representative

• Job Details:Prospected and identified potential clients through various methods, including cold calling, networking, and referrals. Conducted thorough needs assessments to understand clients' requirements and provided tailored solutions. Negotiated and closed sales deals, consistently meeting or exceeding monthly and quarterly quotas. Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction throughout the sales process.