MOHAMED ELSAYED ELKAFRAWEY

 Creating and developing the existing system for the service sector and updating it for excellence in customer service “MINLO TRADE COMPANY”  Create a database and develop a service for renewing maintenance contracts for the company's products “MINLO TRADE COMPANY”  Employee of the year 2018 “MINLO TRADE COMPANY”  Responsible for 65% of total of all job orders to Authorized Service Centers (42000 job orders) by myself without any support “MINLO TRADE COMPANY”  Developing the performance of Authorized Service Centers with follow-up training to atchive customer satisfaction “MINLO TRADE COMPANY”  Reducing the percentage of complaints at Authorized Service Centers by 65% from total of complaints “MINLO TRADE COMPANY”  Modify and develop the existing system in the service sector to reach the highest results of customer satisfaction “MINLO TRADE COMPANY”