Basic Info

Mahmoud Shaker

2 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Corporate customer service at Mobinil

Experience Details

Corporate customer service

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Mobinil

Egypt

More then 1000 employees

Telecommunications

www.mobinil.com

Jan 2014 to present (2 years 11 months)
Promoter at LG

Experience Details

Promoter

Marketing/PR/Advertising , Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

LG

Cairo, Egypt

501-1000 employees

Electronics and Semiconductors

N/A

Jan 2013 to Jan 2014 (1 year)
Customer service at Berlitz

Experience Details

Customer service

Customer Service/Support

Entry Level

N/A


Company Details

Berlitz

Cairo, Egypt

501-1000 employees

Education

N/A

Jul 2012 to Dec 2012 (5 months)
Customer service (intern) at Crédit Agricole

Experience Details

Customer service (intern)

Customer Service/Support

Student

Job tasks :
1- Handel clients problems.
2- Offer clients the bank products.
3-Data entry.


Company Details

Crédit Agricole

Giza, Egypt

More then 1000 employees

Banking

http://www.ca-egypt.com/

Aug 2011 to Sep 2011 (1 month)

Education

Bachelor's Degree in finance

Education Details

Bachelor's Degree

finance

Cairo University, Egypt

Not specified

N/A

N/A

Cairo University
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

el sadya

Egypt

2008

A / Excellent / 85 -100%

N/A

el sadya
2008

Certifications

ICDL
Jan 2011

Certificate details

ICDL

Jan 2011

N/A

N/A

N/A

ICT

N/A

Training and Courses

Training/Course Details

Customer service representative

Sep 2011

credit Agricole Bank

Job tasks : 1- Handel clients problems. 2- Offer clients the bank products. 3-Data entry.

Icdl at ICT
Aug 2011

Training/Course Details

Icdl

Aug 2011

ICT

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingArabicBankingBusiness DevelopmentCommunicatorCorporate Customer ServiceCustomer ServiceCustomer Service RepresentativeCustomer-orientedEducationElectronics And SemiconductorsEnglishFinanceICDLInnovativeInteractiveMarketingMicrosoft OfficePromoterRetailSalesSupportTeam PlayerTelecommunications

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Customer Service

Customer Service

: Expert

: High

:

Less than 1 year

Microsoft Office

Microsoft Office

: Advanced

: High

:

1-3 years

Accounting

Accounting

: Intermediate

: High

:

Less than 1 year

Fields of Expertise

customer service

customer service

: Expert

: High

:

Less than 1 year

Key Skills

Communicator, Customer-oriented, Innovative, Interactive, Team Player

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