Basic Info

Mohamed Ismail

8 years

New Cairo, Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Marketing Executive at Rêny

Experience Details

Marketing Executive

Marketing/PR/Advertising , Creative/Design/Art, Media/Journalism/Publishing

Manager

-Plan marketing and branding objectives.

-Expand product solutions and offerings.

-Prepare marketing strategies alongside other company executives and staff.

-Analyze market trends and recommend changes to marketing and business development strategies based on analysis and feedback.

-Communicating with target audiences and managing customer relationships.

-Oversees the production of all marketing materials, including printed documents, media advertising spots, website content, and social media accounts.

-Presents regular updates and information to other department heads and executives.

-To work with executives to incorporate marketing needs into overall company planning and strategy.

-Monitor competitor activity and brainstorms potential improvements or changes in marketing strategy, products, or services.

-Organise and attends company-wide and marketing events.

-Assists in securing access to major media channels and important sponsorship's.

-Travels to meet clients and attend conferences, trade shows, industry events, and seminars.

-Adheres to and implements company policies and procedures.


Company Details

Rêny (multinational)

Cairo, Egypt

11-50 employees

Architectural and Design Services, Construction - Industrial Facilities and Infrastructure, Fine Art

www.reny.fr

Nov 2016 to present (5 months)
Operation Technical Audit at Rêny

Experience Details

Operation Technical Audit

Quality, Business Development, Administration

Manager

Operations reporting.
Making the structure for the company process.
Company profile
Technical meetings
Development plan
Internship plan
Planing 4 winning matrix
Financial report
Training Guides


Company Details

Rêny (multinational)

Cairo, Egypt

11-50 employees

Architectural and Design Services, Construction - Industrial Facilities and Infrastructure, Fine Art

www.reny.fr

Mar 2017 to present (1 month)
Marketing Executive at Sallidar

Experience Details

Marketing Executive

Business Development, Creative/Design/Art, Analyst/Research

Manager

-Handling the social media marketing campains.
-Handling company website.
-Coordinate and execute Social media marketing campaigns.
-Planing, implementing, and managing all Internet marketing including SEO and PPC.
-Improving search-engine rankings.
-Driving traffic to website using a variety of methods.
-Develop density of desired keyword on page research popularity of sites linking to page.
-Monitor company's on line reputation.
-Manage, and deliver e-mail lists.
-Staying on the cutting edge of Internet technology, best practices, and changes within Google, Bing, and other search-engines.
-Ads banner design.
-Branding and increasing sales through E-marketing.


Company Details

Sallidar

Egypt

11-50 employees

Real Estate/Property Management, Architectural and Design Services, Business Services - Other

www.sallidar.com

May 2016 to Nov 2016 (6 months)
Showroom Assistant at Swedish Group

Experience Details

Showroom Assistant

Creative/Design/Art

Experienced (Non-Manager)

- To promote our top global products.
- Help our clients to decide what product is ideal.
- Visual Designs.
- Commercial and Residential projects.


Company Details

Swedish Group (multinational)

Cairo, Egypt

51-100 employees

Architectural and Design Services

www.swedish-group.com/

Mar 2016 to May 2016 (2 months)
Technical Support - Mentor/ Supervisor at Teleperformance OnAir Account

Experience Details

Technical Support - Mentor/ Supervisor

Customer Service/Support

Experienced (Non-Manager)

* Airline data analysis.

* System availability reports.

* Statistical reports about each aircraft.

* Fleet monitoring.

* Data extraction from aircraft reporting tool.

* Aircraft live feed.

* Handling Airlines Inquiries.

* We are working with 50+ airlines, more than 420+ aircrafts.

* Technical background in gadgets and electronics.
* Technical support for Airlines (present job).
* Making flow charts and guides for training purposes.
* Making web based Portals. * Expert in Microsoft Office.
* Experience in OTRS and Tracker (tools in airlines ticketing systems).
* Troubleshooting.
* Designing using latest software’s.
* Making pictures/Video montage.
* Interior lightings and décor.
* Technical Data Entry.
* Copy writer. * Statistical report making.
* Data analysis.


Company Details

Teleperformance OnAir Account (multinational)

Cairo, Egypt

11-50 employees

Airlines/Aviation, Airlines/Aviation

www.onair.aero

Nov 2012 to Mar 2016 (3 years 4 months)
Customer service representative at Vodafone UK

Experience Details

Customer service representative

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone UK (multinational)

Cairo, Egypt

More then 1000 employees

Telecommunications

www.vodafone.com

May 2012 to Oct 2012 (5 months)
Owner / Manager at MK Bookshop

Experience Details

Owner / Manager

Operations/Management, Administration

Manager

N/A


Company Details

MK Bookshop

Ismailia, Egypt

1-10 employees

Retail

N/A

Jan 2009 to May 2012 (3 years 4 months)

Achievements


Coordinating events sponsored by the organization

Redesigned and implemented more effective company procedures to increase team productivity and selling technique

Met deadlines consistently

Held a perfect attendance record throughout my career




Redesigned and implemented more effective company procedures to increase team productivity and selling technique

Met deadlines consistently

Implemented a service level agreement through company departments

Held a perfect attendance record throughout my career

Presented at well-known conference/seminar/workshop




Most leads achieved during real estate season.

Coordinating events sponsored by the organization

I was promoted after only 3 months in the marketing role

Redesigned and implemented more effective company procedures to increase team productivity and selling technique

Met deadlines consistently

Grew customer base by 300% through social media marketing

Held a perfect attendance record throughout my career

Presented at well-known conference/seminar/workshop




Got level A customer from communication and negotiation skills

Held a perfect attendance record throughout my career

.Presented at well-known conference/seminar/workshop



Professionalism and creativity award at OnAir.

Top employer at Teleperformance.

Learning by doing – by working on real problems and dilemmas

Managed a project spanning 4 continents.

Trained 30 new employees

Met deadlines consistently

Held a perfect attendance record throughout my career

Presented at well-known conference/seminar/workshop



Time management

High CSAT

Held a perfect attendance record throughout my career



As an owner i tried to achieve high Revenue


Achieved 1200 credit scholarship. Coordinating events sponsored by the organization Learning by doing – by working on real problems and dilemmas I was promoted after only 3 months in the marketing role Managed a project spanning 4 continents. Trained 30 new employees Redesigned and implemented more effective company procedures to increase team productivity and selling technique Met deadlines consistently Grew customer base by 300% through social media marketing Implemented a service level agreement through company departments Held a perfect attendance record throughout my career Presented at well-known conference/seminar/workshop

Education

BS in Interior Design

Education Details

BS

Interior Design

Atlantic International University, United States

A / Excellent / 85 -100%

N/A

N/A

Atlantic International University
2008 - 2010
High School - IGCSE

High School Details

IGCSE

Al Dhafra Private School

United Arab Emirates

2007

B / Very Good / 75 - 85%

N/A

Al Dhafra Private School
2007

Certifications

IGCSE
Nov 2008

Certificate details

IGCSE

Nov 2008

N/A

N/A

N/A

N/A

STEPS
Dec 2013

Certificate details

STEPS

Dec 2013

N/A

N/A

N/A

Teleperformance

A sum of courses related to operations

Film Making
Feb 2017

Certificate details

Film Making

Feb 2017

N/A

N/A

N/A

Fusion

Adobe suite for movie and film making
Premier
After effects
Camera effects
Story boreding
writing Scenario
camera lenses
Animation
Sound effects
Audition

Training and Courses

Auto Cad at Yat
Oct 2010

Training/Course Details

Auto Cad

Oct 2010

Yat

N/A

Training/Course Details

Time Management

Apr 2012

Teleperformance

N/A

Training/Course Details

photoshop

Feb 2017

Fusion

N/A

This profile is fresh!
Last update 1 days ago.

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Profile Skills and Keywords

AdministrationAirlinesAnalyticalArabicArcGisArchitectural And Design ServicesAuto CadAutoCADAviationBusinessBusiness Services - OtherCarsConstruction - Industrial Facilities And InfrastructureCreativeCustomer ServiceCustomer Service RepresentativeDesignDetails-orientedEnglishFilm MakingFine ArtIGCSEInnovativeInterior DesignJournalismManagementManagingMarketingMarketing ExecutiveMediaMicrosoft FrontpageMicrosoft OfficeOTRSOperation Technical AuditOpertaionsOwner / ManagerPhotoshopProblem SolverProperty ManagementPublishingQuality AssuranceQuality ControlReal EstateResearchRetailRnySTEPSScienceShowroom AssistantSpaceSupportSupportiveSwedish GroupTechTechnical SuportTechnical Support - Mentor/ SupervisorTelecommunicationsTeleperformance OnAir AccountTeleperformance OnAir Account / MentorTime ManagementVodafone UKVodafone UK Customer ServiceWeb Surfing

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

OTRS

OTRS

: Expert

: High

:

1-3 years

web surfing

web surfing

: Expert

: Extreme - I love it!

:

3-5 years

AutoCAD

AutoCAD

: Advanced

: High

:

Less than 1 year

Microsoft frontpage

Microsoft frontpage

: Advanced

: Extreme - I love it!

:

Less than 1 year

Microsoft office

Microsoft office

: Advanced

: Extreme - I love it!

:

5-7 years

ArcGis

ArcGis

: Beginner

: High

:

Less than 1 year

Fields of Expertise

Opertaions

Opertaions

: Expert

: Extreme - I love it!

:

3-5 years

Teleperformance OnAir Account / Mentor

Teleperformance OnAir Account / Mentor

: Expert

: Extreme - I love it!

:

3-5 years

Technical Suport

Technical Suport

: Expert

: Extreme - I love it!

:

3-5 years

marketing

marketing

: Advanced

: Extreme - I love it!

:

1-3 years

Managing

Managing

: Advanced

: High

:

3-5 years

Vodafone UK customer service

Vodafone UK customer service

: Advanced

: High

:

Less than 1 year

Customer Service

Customer Service

: Advanced

: High

:

3-5 years

Microsoft office

Microsoft office

: Advanced

: Extreme - I love it!

:

More than 7 years

Key Skills

Analytical, Problem Solver, Details-oriented, Innovative, Supportive

Online Presence

https://eg.linkedin.com/in/mohamed-karam-a0396a120www.sallidar.com

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