Basic Info

Mohamed Ismail

8 years

New Cairo, Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Marketing Executive at Sallidar

Experience Details

Marketing Executive

Business Development, Creative/Design/Art, Analyst/Research

Manager

-Handling the social media marketing campains.
-Handling company website.
-Coordinate and execute Social media marketing campaigns.
-Planing, implementing, and managing all Internet marketing including SEO and PPC.
-Improving search-engine rankings.
-Driving traffic to website using a variety of methods.
-Develop density of desired keyword on page research popularity of sites linking to page.
-Monitor company's on line reputation.
-Manage, and deliver e-mail lists.
-Staying on the cutting edge of Internet technology, best practices, and changes within Google, Bing, and other search-engines.
-Ads banner design.
-Branding and increasing sales through E-marketing.


Company Details

Sallidar

Egypt

11-50 employees

Real Estate/Property Management, Architectural and Design Services, Business Services - Other

www.sallidar.com

May 2016 to present (7 months)
Showroom Assistant at Swedish Group

Experience Details

Showroom Assistant

Creative/Design/Art

Experienced (Non-Manager)

- To promote our top global products.
- Help our clients to decide what product is ideal.
- Visual Designs.
- Commercial and Residential projects.


Company Details

Swedish Group (multinational)

Cairo, Egypt

51-100 employees

Architectural and Design Services

www.swedish-group.com/

Mar 2016 to May 2016 (2 months)
Technical Support - Mentor/ Supervisor at Teleperformance OnAir Account

Experience Details

Technical Support - Mentor/ Supervisor

Customer Service/Support

Experienced (Non-Manager)

* Airline data analysis.

* System availability reports.

* Statistical reports about each aircraft.

* Fleet monitoring.

* Data extraction from aircraft reporting tool.

* Aircraft live feed.

* Handling Airlines Inquiries.

* We are working with 50+ airlines, more than 420+ aircrafts.

* Technical background in gadgets and electronics.
* Technical support for Airlines (present job).
* Making flow charts and guides for training purposes.
* Making web based Portals. * Expert in Microsoft Office.
* Experience in OTRS and Tracker (tools in airlines ticketing systems).
* Troubleshooting.
* Designing using latest software’s.
* Making pictures/Video montage.
* Interior lightings and décor.
* Technical Data Entry.
* Copy writer. * Statistical report making.
* Data analysis.


Company Details

Teleperformance OnAir Account (multinational)

Cairo, Egypt

11-50 employees

Airlines/Aviation, Airlines/Aviation

www.onair.aero

Nov 2012 to Mar 2016 (3 years 4 months)
Customer service representative at Vodafone UK

Experience Details

Customer service representative

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone UK (multinational)

Cairo, Egypt

More then 1000 employees

Telecommunications

www.vodafone.com

May 2012 to Oct 2012 (5 months)
Owner / Manager at MK Bookshop

Experience Details

Owner / Manager

Operations/Management, Administration

Manager

N/A


Company Details

MK Bookshop

Ismailia, Egypt

1-10 employees

Retail

N/A

Jan 2009 to May 2012 (3 years 4 months)

Achievements


Most leads achieved during real estate season.



Got level A customer from communication and negotiation skills.


Professionalism and creativity award at OnAir.
Top employer at Teleperformance.


Time management
High CSAT


As an owner i tried to achieve high Revenue


Achieved 1200 credit scholarship. 3.50 GPA

Education

BS in Interior Design

Education Details

BS

Interior Design

Atlantic International University, United States

A / Excellent / 85 -100%

N/A

N/A

Atlantic International University
2008 - 2010
High School - IGCSE

High School Details

IGCSE

Al Dhafra Private School

United Arab Emirates

2007

B / Very Good / 75 - 85%

N/A

Al Dhafra Private School
2007

Certifications

IGCSE
Nov 2008

Certificate details

IGCSE

Nov 2008

N/A

N/A

N/A

N/A

STEPS
Dec 2013

Certificate details

STEPS

Dec 2013

N/A

N/A

N/A

Teleperformance

A sum of courses related to operations

Training and Courses

Auto Cad at Yat
Oct 2010

Training/Course Details

Auto Cad

Oct 2010

Yat

N/A

Training/Course Details

Time Management

Apr 2012

Teleperformance

N/A

This profile is fresh!
Last update 9 days ago.

Jobseeker photo

Profile Skills and Keywords

AdministrationAirlinesAnalyticalArabicArcGisArchitectural And Design ServicesAuto CadAutoCADAviationBusinessBusiness Services - OtherCarsCreativeCustomer ServiceCustomer Service RepresentativeDesignDetails-orientedEnglishIGCSEInnovativeInterior DesignManagementManagingMarketingMarketing ExecutiveMicrosoft FrontpageMicrosoft OfficeOTRSOpertaionsOwner / ManagerProblem SolverProperty ManagementReal EstateResearchRetailSTEPSScienceShowroom AssistantSpaceSupportSupportiveSwedish GroupTechTechnical SuportTechnical Support - Mentor/ SupervisorTelecommunicationsTeleperformance OnAir AccountTeleperformance OnAir Account / MentorTime ManagementVodafone UKVodafone UK Customer ServiceWeb Surfing

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

OTRS

OTRS

: Expert

: High

:

1-3 years

web surfing

web surfing

: Expert

: Extreme - I love it!

:

3-5 years

AutoCAD

AutoCAD

: Advanced

: High

:

Less than 1 year

Microsoft frontpage

Microsoft frontpage

: Advanced

: Extreme - I love it!

:

Less than 1 year

Microsoft office

Microsoft office

: Advanced

: Extreme - I love it!

:

5-7 years

ArcGis

ArcGis

: Beginner

: High

:

Less than 1 year

Fields of Expertise

Opertaions

Opertaions

: Expert

: Extreme - I love it!

:

3-5 years

Teleperformance OnAir Account / Mentor

Teleperformance OnAir Account / Mentor

: Expert

: Extreme - I love it!

:

3-5 years

Technical Suport

Technical Suport

: Expert

: Extreme - I love it!

:

3-5 years

marketing

marketing

: Advanced

: Extreme - I love it!

:

1-3 years

Managing

Managing

: Advanced

: High

:

3-5 years

Vodafone UK customer service

Vodafone UK customer service

: Advanced

: High

:

Less than 1 year

Customer Service

Customer Service

: Advanced

: High

:

3-5 years

Microsoft office

Microsoft office

: Advanced

: Extreme - I love it!

:

More than 7 years

Key Skills

Analytical, Problem Solver, Details-oriented, Innovative, Supportive

Online Presence

https://eg.linkedin.com/in/mohamed-karam-a0396a120www.sallidar.com

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