Basic Info

Mina Wassef

10 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Retail Manager at Customize Teez

Experience Details

Retail Manager

Sales/Retail, Logistics/Supply Chain, Customer Service/Support

Manager

N/A


Company Details

Customize Teez

California, United States

11-50 employees

Retail

N/A

Nov 2013 to Jul 2014 (8 months)
Cargo Operation Agent at Air France-KLM Cargo

Experience Details

Cargo Operation Agent

Administration, Customer Service/Support, Logistics/Supply Chain

Experienced (Non-Manager)

• Handle all documents and shipments payments for import and export flights.
• Supervise the shipments acceptance and insure they are qualified for aircraft loading.
• Monitor and ensure the adequate storage of goods in the warehouse until received by customers.
• Design and implement the final cargo load on aircraft respecting time deadline, security, safety, bookings, balance, special cargo and weight optimization.
• Audit and keep track of company materials needed for our daily work and order supplies as needed.
• Supervise warehouse workers to ensure workflow is running as planned for both inbound and outbound flights.
• Accept all dangerous goods according to IATA regulation.
• Supervise cargo charging on board aircraft.
• Follow up customer’s needs, complaints and discrepancies for both import and export shipments solving any customs or foreign station requests.
• Determine the appropriate requirements for shipments that need special handling on board aircraft and notify pilot accordingly.
• Coordinate with sales team, customer service and ground handling agent to avoid any deviation and match both capacity and demand.

Front Desk Agent (Feb – Mar 2010):
• Serve all customers, handle all procedures and data capturing for export shipments.
• Review all documents, and check for any special cargo and dangerous goods.
• Handle airway bill delivery to customers, cash handling and settlement of end of day cash balance.
• Perform day by day documents filling.
• Follow up with customers and send arrival notices to receive import’s related documents and shipments.


Company Details

Air France-KLM Cargo (multinational)

Cairo, Egypt

More then 1000 employees

Airlines/Aviation

N/A

Feb 2010 to Nov 2012 (2 years 9 months)
Production Controller at Maxima (Energy Saving Lamps)

Experience Details

Production Controller

Manufacturing/Production

Experienced (Non-Manager)

• Fully manage the production process and segregating duties for workers.
• Manage and train workers to fully understand their job and perform it efficiently, produce high quality lamps and with lowest wastes percentage.
• Perform the lamps testing and inspection to measure its efficiency, quality control and fixing.
• Implement the scheduled maintenance of factory machine and equipments.
• Ensure implementation of all safety precautions for the workers and working environment.
• Control the warehouse and monitor levels of production and inventory.
• Monitored the whole process of machines installation in the factory that was done by Chinese experts, in order to be fully aware of its mechanism for future maintenance and functionality.
• Handle workers monthly payroll.


Company Details

Maxima (Energy Saving Lamps)

Cairo, Egypt

11-50 employees

Import and Export , FMCG

N/A

Mar 2009 to Jan 2010 (10 months)
Supervisor at Poly Paints and Chemicals

Experience Details

Supervisor

Administration, Customer Service/Support, Manufacturing/Production

Experienced (Non-Manager)

• Follow up for the major clients’ orders and payments.
• Make periodic calls to clients to ensure an ongoing relationship and inspect any complaints made.
• Attend and assist in organizing all fairs held by the company.

• Act as Backup for the factory manager and supervise the production process and colors calibration.
• Supervise some of the company’s work sites.
• Handle individual sales and orders, and check for delivery assurance.


Company Details

Poly Paints and Chemicals

Cairo, Egypt

1-10 employees

Chemicals, FMCG

N/A

Oct 1999 to Mar 2007 (7 years 5 months)

Education

BSc in Computer Science

Education Details

BSc

Computer Science

Higher Technological Institute – Tenth of Ramadan City, Egypt

C / Good / 65 - 75%

N/A

N/A

Higher Technological Institute – Tenth of Ramadan City
2001 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

College Patriarcal 'Frere'

Egypt

1997

A / Excellent / 85 -100%

N/A

College Patriarcal 'Frere'
1997

Certifications

Certificate details

Dangerous Goods Acceptance

Sep 2012

N/A

N/A

N/A

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdministrationAdminstrationAir France-KLM CargoAirlinesAnalyticalArabicAviationBusiness DevelopmentCargo Operation AgentChemicalsComputer ScienceCustomer ServiceDangerous Goods AcceptanceEnglishFMCGFishingFlexibleFrenchHandles StressHard WorkerITImport And ExportInternetLeaderLogisticsManufacturingMicrosoft OfficeMicrosoft WindowsOperationsProductionProduction ControllerRetailRetail ManagerSalesShippingSupervisorSupportTransportationWalking

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Fluent

: Fluent

: Fluent

: Advanced

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Shipping

Shipping

: Expert

: Extreme - I love it!

:

1-3 years

Adminstration

Adminstration

: Expert

: Extreme - I love it!

:

5-7 years

Manufacturing

Manufacturing

: Expert

: Extreme - I love it!

:

More than 7 years

Sales

Sales

: Advanced

: Extreme - I love it!

:

1-3 years

IT

IT

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Analytical, Leader, Hard worker, Flexible / Adaptive, Handles Stress

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