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MILLIN BEHERA

Healthcare Specialist at Boots

Ajman, United Arab Emirates

Work Experience

  • Healthcare Specialist

    Boots

    Jan 2024 - Present -11 months

    • Job Details:Managed personalized healthcare consultations for 3,000+ customers, delivering tailored healthcare solutions and boosting sales by 20% through consultative selling. Increased customer retention by 40% and satisfaction scores by 15% by implementing CRM-driven engagement strategies and proactive health consultations. Developed and executed digital health advocacy initiatives, promoting pharmacy services and online doctor, improving customer access to essential healthcare solutions.
  • Retail Operation Assistant

    Boots

    Oct 2023 - Dec 2023 -2 months

    • Job Details:Drove a 10% increase in seasonal sales by optimizing teamwork and improving in-store merchandising strategies. Improved order fulfillment efficiency by 25%, enhancing stock turnover and boosting customer satisfaction by 20% through faster, more accurate deliveries.
  • Business Development Executive

    Quality Services & Solutions

    Mar 2022 - Sep 2022 -6 months

    India

    • Job Details:Orchestrated strategic business growth initiatives by analyzing key market trends and increased revenue by 22% by identifying new B2B sales opportunities in healthcare, agriculture, and engineering. Secured 5+ high-value contracts by conducting data-driven market research, competitive analysis, and strategic sales execution, bolstering the company’s market presence and driving sustainable growth. Partnered with R&D and supply chain teams to implement process optimizations, cutting lead times by 10% and enhancing operational efficiency, resulting in improved KPI performance.
  • Trainee

    National Collateral Services

    Apr 2019 - May 2019 -1 month

    India

    • Job Details:Performed rigorous food sample analysis and microbiology testing, ensuring 100% compliance with national food safety standards, enhancing the quality and safety of 150+ products. Optimized laboratory operations by precisely analyzing contaminant levels and pathogens, improving data reporting efficiency and reducing sample processing time by 15%.
  • Education

    • Bachelor's Degree in Medical Biotechnology & Business Management

      University of Warwick

      Jan 2022 - Jan 2023 - 1 Year

    • Bachelor's Degree in Biotechnology

      D Y Patil University - School of Biotechnology and Bioinformatics

      Jan 2017 - Jan 2021 - 4 yr

    Skills

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    Languages

    • English

      Fluent
    • Hindi

      Fluent
    • Oriya

      Fluent
    • Marathi

      Advanced
    • German

      Beginner
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