MB
MILLIN BEHERA
Healthcare Specialist at Boots
Ajman, United Arab EmiratesWork Experience
Boots
Jan 2024 - Present -11 months
- Job Details:Managed personalized healthcare consultations for 3,000+ customers, delivering tailored healthcare solutions and boosting sales by 20% through consultative selling. Increased customer retention by 40% and satisfaction scores by 15% by implementing CRM-driven engagement strategies and proactive health consultations. Developed and executed digital health advocacy initiatives, promoting pharmacy services and online doctor, improving customer access to essential healthcare solutions.
Boots
Oct 2023 - Dec 2023 -2 months
- Job Details:Drove a 10% increase in seasonal sales by optimizing teamwork and improving in-store merchandising strategies. Improved order fulfillment efficiency by 25%, enhancing stock turnover and boosting customer satisfaction by 20% through faster, more accurate deliveries.
Business Development Executive
Quality Services & Solutions
Mar 2022 - Sep 2022 -6 months
India
- Job Details:Orchestrated strategic business growth initiatives by analyzing key market trends and increased revenue by 22% by identifying new B2B sales opportunities in healthcare, agriculture, and engineering. Secured 5+ high-value contracts by conducting data-driven market research, competitive analysis, and strategic sales execution, bolstering the company’s market presence and driving sustainable growth. Partnered with R&D and supply chain teams to implement process optimizations, cutting lead times by 10% and enhancing operational efficiency, resulting in improved KPI performance.
National Collateral Services
Apr 2019 - May 2019 -1 month
India
- Job Details:Performed rigorous food sample analysis and microbiology testing, ensuring 100% compliance with national food safety standards, enhancing the quality and safety of 150+ products. Optimized laboratory operations by precisely analyzing contaminant levels and pathogens, improving data reporting efficiency and reducing sample processing time by 15%.
Education
Bachelor's Degree in Medical Biotechnology & Business Management
University of WarwickJan 2022 - Jan 2023 - 1 Year
Bachelor's Degree in Biotechnology
D Y Patil University - School of Biotechnology and BioinformaticsJan 2017 - Jan 2021 - 4 yr
Skills
- Data Analysis
- Critical Thinking
- Problem Solving
- MS Office Suite
- Market Research & Competitive Analysis
- Business Intelligence & Strategy
- Bioinformatics tools
- RevMan Software
- Digital literacy
- Sales Process Optimization
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Languages
English
FluentHindi
FluentOriya
FluentMarathi
AdvancedGerman
Beginner