M

michael atef adly

Operation manager at amazon

Cairo, Egypt
  • Mobile Maintenance Engineers
  • Public relations
  • Maintenance TRAINING in all models of nokia and Samsung mobile hardware and software
  • Assistant Manager
  • Windows XP, Windows vista, Windows Server 2003, windows 7

Work Experience

  • Operation manager at amazon

    Mar 2018 to present · 5 Months
  • Customer service manager at carlcare ( Tecno,Infinix,Itel )

    Apr 2014 to Mar 2018 · 3 Years 2 Months
  • Supervisor Service Centre at carlcare ( Tecno,Infinix,Itel )

    Apr 2014 to Nov 2015 · 1 Years 3 Months
  • Team leader training Mobile Maintenance Specialist at Tecno Mobile Egypt

    Apr 2014 to Apr 2015 · 1 Years 5 Months

View 5 more experiences

Education

  • Bachelor's Degree in law

    Ain Shams University - Egypt 2000 to 2006 · 6 Years
  • High School - Thanaweya Amma

    El Makrezy language school - Egypt 2000

Skills
Tools and Fields of Expertise

  • Mobile Maintenance Engineers
  • Public relations
  • Maintenance TRAINING in all models of nokia and Samsung mobile hardware and software
  • Assistant Manager
  • Windows XP, Windows vista, Windows Server 2003, windows 7
  • Technical support
  • desktop support experience
  • Microsoft Word
  • outlook
  • Customer Support
  • ESD TRAINING
  • Microsoft EXCEL
  • Linux

Languages

  • Arabic

    Advanced
  • English

    Advanced

Training & Certifications

  • Communication skills

    RAYA · 2014
  • Maintenance soldiering

    Carlcare · 2014
  • • Etisalat Certificate TRAINING for Technical support

    Etisalat · 2012
  • samsung LV 3

    samsung · 2012
  • Samsung mobile hardware and software

    Samsung · 2010
  • • NOKIA Certificate TRAINING for (L1&L2)

    RAYA NOKIA · 2008
  • ESD TRAINING

    RAYA · 2008
  • CompTIA A+

    صخر · 2001