Basic Info

Mohamed Abdelsamie

6 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Human Resources & OD Specialist at Alamia

Experience Details

Human Resources & OD Specialist

Human Resources

Experienced (Non-Manager)


Organization Development:
•Execute Job analysis system including sob questionnaires & different methodologies.
•Develop each position key performance indicators, objectives reporting lines& careers path.
•Manage & Resolve complex employee's relations issues, Coaching & Counseling disciplinary investigations in support of corporate ethics and Values.
•Handling HR surveys such as organization survey& employee's satisfaction survey.

Recruitment & Selection:
•Implement & develop a pool qualified candidate (cvs) in advance of need to apply effective recruitment & selection process.
•Organizing first interviews, liaising with the applicants to provide updates on their progress.
•Scanning & screening resumes, applications, and short listing applicant’s database.
•Develop and maintains network of contacts to help identify and source qualified candidates.
•Uploading job announcements in various media, and employment fairs.
•Prepare and submit monthly hiring reports to the HR Manager.

Personnel:
•Ensure that all documents in the employee file comply with the documents needed as set by the Labor Law and Social Insurance.
•Maintain proper relationship & communication with all governmental associations (social insurance offices, labor office, & medical insurance authority) and ensure compliance to governmental and Egyptian labor law standards. Make sure that all governmental employees’ records are up to date.
•Ensure issuing all governmental monthly and periodical payments checks on time in coordination with the finance department.
•Review and manage employee after hiring benefits including social insurance (form 1,2,6) , medical insurance, bank account and other related employee logistics needed.
•Review monthly attendance and leaves report including overtime, working days, deductions, sick leaves and official vacations that will reflect on employees’ salary and manage vacations yearly settlements.
•Review all employees’ issues like complaints, feedback, HR letters, bank loan requests, inquiries, and salary related issues and make sure that requests are handled and responded on time.
•Ensure all employees database is up to date, maintaining and updating Filling system to ensure compliance with company policies and governmental regulations and ensure that documentation is easily accessible.


Company Details

Alamia

Cairo, Egypt

101-500 employees

Marketing and Advertising

N/A

Jan 2016 to present (1 year 3 months)
Human Resource Generalist & OD at Mabany for real estate investment

Experience Details

Human Resource Generalist & OD

Human Resources

Experienced (Non-Manager)

Personnel:
• Maintains personnel files in compliance with applicable requirements.
• Keeps employee records up-to-date by processing employee status changes in timely fashion.
• Creates and updates Employees data base in terms of (Names, position title, joining date, Employees' basic data.
• Handles opening all bank accounts, or any other bank service "from the company's registered banks" for the benefit of the employees.

Recruitment & Selection:
• Conduct the whole Recruitment process and Monitor Manpower plan activities, and ensure that all promotions, transfers, recruitment of all staff are within the approved policies & procedures.
• Conduct Manpower analysis & discuss Manpower needs according to the business objectives.
• Responsible for conducting, updating & modifying all job descriptions & specifications for all positions within the company.
• Develop and implement sourcing strategies and managing multiple recruitment channels to deliver recruitment targets within budget.
• Develop a pool of qualified candidates, search & recommend new sources of professional recruitment channels.
• Responsible for screening resumes and selecting the short list potential candidates.
• Conduct telephone & face to face interviews for junior / senior & managerial posts for all positions.
• Conduct regular meetings & follow –up with line managers to determine the effectiveness of recruiting plans implementation.
• Prepare job offers for the accepted candidates.
• Ensure employee’s probation evaluation forms are filled by managers on time & appropriate actions are taken accordingly.
• Implement & conduct exit interviews analyze & develops exits reports.

Organization Development:
• Participate in developing HR Strategy, policies & procedures.
• Execute Employee Handbook for all employees including the Company’s policies & procedures.
• Maintain & develop the Company HR Manual and monitor its implementation.
• Develop each position Job description & updates its yearly amendments.
• Maintains company organization charts and the employee directory.

Performance Management:
• Handel the implementation of performance appraisal system, analyze the appraisal results.
• Evaluates job performance through identify & measure business targets for each position upon the company’s departments within the company in accordance with employees competencies.
• Support employees and managers during performance review and maintain the appraisal system.
• Conduct assessment programs to identify potential employees for promotion & classify skill gaps.
• Develop personal plans in line with employee performance appraisal and assessment.

Training:
• Conduct orientation sessions for newly Hired employee's.
• Search for courses, outlines, materials and training providers to develop new programs.
• Measure the effectiveness of training workshops, sessions, courses & Seminars on the employee's performance & conduct evaluation forms.
• Monitor attendees completion of mandatory training requirements (online & classroom) throughout the year, including new joiners.
• Conduct meetings with Training providers to evaluate different offers and choose the most suitable one in terms of learning outcomes and fees.


Company Details

Mabany for real estate investment

Cairo, Egypt

51-100 employees

Real Estate/Property Management

N/A

May 2013 to Jan 2016 (2 years 8 months)
Pil Front –end collector. Pil & Auto Pre-delinquent collector. Cards hard core collections. at Citibank

Experience Details

Pil Front –end collector. Pil & Auto Pre-delinquent collector. Cards hard core collections.

Banking, Customer Service/Support

Experienced (Non-Manager)

• Responsible for creating full Agency Domain
• Responsible for Agency expenses.
• Tracking and analyzing monthly targets of accounts ineffectiveness.
• Responsible for credit & debt agency sundry's account.
• Tracking and analyzing monthly flows through rates and meet cycle targets of accounts and effectiveness.
• Provide feedback to collections supervisor on operations and flow of work with ideas for improvement of certain process where appropriate.
• Increase public awareness and educating Customers on timely payments by conducting an average of 150 out-going calls/day, to decrease and minimize the number of defaulted customers by using
• CRM programs e.g. ACACS, Systematic, etc. 75% of the time the targets were either exceeded or met.
• Responsible for researching the different reasons and causes of disabling customers from paying their dues.
• Assumed extra roles & responsibilities pertaining to the supervisor based on personal initiative for example the task of handling the “non starter’s lists”.
• Received an orientation-training program through being exposed to the following dept: Customer Service, Citiphone, Operations, AFU, and Marketing.
• Analyze and improve productivity, efficiency and effectiveness through benchmarking with historical data by utilizing specially designed reports generated by the MIS function on a daily basis.


Company Details

Citibank (multinational)

Cairo, Egypt

N/A

Banking

http://www.citibankegypt.com/egypt/homepage/home.htm

Apr 2010 to Dec 2012 (2 years 8 months)
Graphic Designer & Data Collector at Hanimex

Experience Details

Graphic Designer & Data Collector

Creative/Design/Art

Experienced (Non-Manager)

• Design , promote & sell graphic advertisement to customers with high quality.
• Reorganizing the administration tasks achieving efficiency.


Company Details

Hanimex

Cairo, Egypt

101-500 employees

Import and Export

N/A

Jan 2009 to Apr 2010 (1 year 2 months)

Achievements


• Full job description
• Create all forms for all HR functions



• HR Manual
• Full job description
• Create all forms for all HR functions
• Achievements Certificate (Mabany Edris for real estate investment)



ACHIEVEMENTS:
• Managed to handle front end payments ensuring customers satisfaction.
• Managed to control the flow of pre-delinquent accounts maintaining one of the highest resolutions among team members.
• Successfully completed the client Excellence training.
• Managed to maintain efficient tracking for the external agencies using MIS & productivity reports.
• Managed to perform all responsibilities with efficient level under all circumstances.



ACHIEVEMENTS: • Maintained superior levels of client satisfaction by ensuring the continuous delivery of top quality services. • Played a pivotal role in promoting the company’s range of services that led to increase in overall revenues and customer base.

Education

College Diploma in Human Resources Management

Education Details

College Diploma

Human Resources Management

American University in Cairo., Egypt

A / Excellent / 85 -100%

Organizational Behavior  Recr

N/A

American University in Cairo.
2013 - 2015
Technical Diploma in Graphics and Multimedia Design and Development”

Education Details

Technical Diploma

Graphics and Multimedia Design and Development”, “Business Soft Skills”.

Scholarship of Ministry of Communication and Informational Technologies of Egypt, Egypt

Not specified

Organizational Behavior  Recr

Advanced Interpersonal Communi

Scholarship of Ministry of Communication and Informational Technologies of Egypt
2008 - 2009
BSc in Business Administration

Education Details

BSc

Business Administration

Ain Shams University, Egypt

C / Good / 65 - 75%

human resources marketing Accounting

N/A

Ain Shams University
2003 - 2007
Bachelor's Degree in Business Administration

Education Details

Bachelor's Degree

Business Administration

Ain Shams University - Faculty of Commerce., Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University - Faculty of Commerce.
2003 - 2007
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Saker Qurish

Egypt

2003

B / Very Good / 75 - 85%

N/A

Saker Qurish
2003

Certifications

Certificate details

Foundation Certificate in Human Resources Management

May 2015

N/A

N/A

N/A

AUC

N/A

Certificate details

Business Soft Skills

Sep 2010

N/A

N/A

N/A

Yat

N/A

Certificate details

Berlitz English Language

Sep 2009

N/A

N/A

N/A

Berlitz

N/A

Certificate details

Career Certificate in Human Resources Management

Dec 2015

3.69 out of 4

N/A

N/A

AUC

N/A

Training and Courses

Training/Course Details

Scholarship of Ministry of Communication and Informational Technologies of Egypt

Jan 2009

YAT

Scholarship of Ministry of Communication and Informational Technologies of Egypt on specialty: “Graphics and Multimedia Design and Development”, “Business Soft Skills”.

Training/Course Details

Human resource management

Sep 2013

AUC

Organizational Behavior Recruitment and Selection Management Compensation and Benefits Management Employee Relation Management Talent Management (People Development) Performance Management Strategic Human Resources Management

This profile is fresh!
Last update 3 days ago.

Jobseeker photo

Verified Badges

Verified skills, assessments & programs from trusted partners.

Profile Skills and Keywords

3D Graphic Designing3ds MaxAdobe PhotoshopAnalyticalArabicBankingBerlitz English LanguageBusiness AdministrationBusiness Soft SkillsCareer Certificate In Human Resources ManagementCitibankCollectionCreativeCustomer ServiceDesignDrawingEmployees RelationsEnglishFoundation Certificate In Human Resources ManagementFrenchGo To GymGraphic DesignGraphic Designer & Data CollectorGraphics And Multimedia Design And DevelopmentHard WorkerHuman Resource Generalist & ODHuman Resource ManagementHuman ResourcesHuman Resources & OD SpecialistHuman Resources ManagementImport And ExportLearning LanguagesMarketing And AdvertisingMicrosoft ExcelMicrosoft OfficeMicrosoft WindowsMicrosoft WordOrganization DevelopmentOrganizerPayrollPil Front end Collector. Pil & Auto Pre-delinquent Collector. Cards Hard Core Collections.Problem SolverProperty ManagementReadingReal EstateRecruitmentRussianScholarship Of Ministry Of Communication And Informational Technologies Of EgyptStudyingSupportTraining And DevelopmentBusiness Soft Skills.

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Fluent

: Advanced

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Russian

Russian

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

3-5 years

Microsoft Word

Microsoft Word

: Advanced

: High

:

3-5 years

3ds Max

3ds Max

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft Excel

Microsoft Excel

: Intermediate

: High

:

1-3 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: High

:

3-5 years

Fields of Expertise

Collection

Collection

: Advanced

: Medium

:

1-3 years

Recruitment

Recruitment

: Advanced

: High

:

3-5 years

Employees Relations

Employees Relations

: Advanced

: High

:

3-5 years

graphic design

graphic design

: Intermediate

: High

:

1-3 years

Payroll

Payroll

: Intermediate

: High

:

Less than 1 year

Organization Development

Organization Development

: Intermediate

: High

:

1-3 years

Training and Development

Training and Development

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Analytical, Hard worker, Creative, Organizer, Problem Solver

Online Presence

https://eg.linkedin.com/pub/mohamed-abdelsamie/96/a93/aa9Mohamed Abdelsamie

Like Mohamed`s profile? Share it!

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Mohamed's full profile and find more great talent and professionals to join your team.