MARIAM SALLAM

ASSOCIATE ACCOUNT MANAGEMENTFull Time

• Job Details:• Communicate with customers via phone (inbound calls) • Provide knowledgeable answers to the customers' inquiries • Book rooms in Hilton for US Customers

TICKET SALES ASSOCIATEFull Time

• Job Details:• Applied coupons, processed discounts and explained sales policies to customers. • Accepted and applied payments to process ticket transactions, made change and offered receipts. • Assisted customers with ticket purchases, trip planning, pricing and scheduling.

Telemarketing AgentFull Time

• Job Details:• Responded to prospects' questions with persuasive communication skills and in-depth knowledge of available products and services. • Maintained and recorded customer information in database. • Handled inbound telephone calls from interested customers. • Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems. • Helped team meet rolling sales goals by maintaining proficiency in company systems, scripts and procedures.