MAHMOUD Fares
Administrative Coordinator at Digital Egypt Cubs Initiative
EgyptWork Experience
Customer Support Representative
Freelancing
Jun 2024 - Jul 2024 -1 month
Egypt
- Job Details:Developed strong communication skills and the ability to effectively resolve customer inquiries and issues.
Digital Egypt Cubs Initiative
May 2023 - Present -2 yrs, 2 months
Egypt
- Job Details:Revamped student support systems by implementing real-time feedback mechanisms and personalized assistance, achieving a 30% reduction in issue resolution times and enhancing the overall student experience.
Car Spare Parts Industry
May 2021 - Jun 2022 -1 yr, 1 month
Egypt
- Job Details:Assisted customers in finding the right parts and contributed to the overall sales growth of the business.
Education
Bachelor's Degree in Information Technology
Assiut International Technological University
Skills
Languages
Arabic
FluentEnglish
Intermediate