MAHMOUD ALI

Custome Srvice supervisorFull Time

• Job Details:Marketing pitches: Creating and presenting marketing pitches to prospective clients • Student registration: setting up new students on hardware and software programmes and conducting tests to determine the student’s level • Collating data and creating daily, weekly, monthly and quarterly reports • Administration: Arranging certificates for individuals, making lists of chapters and entry cards • General customer service: answering queries over the phone, using the customer database to contact prospective, current and past students • Creating and implementing social media schedules across different industries. • Content writing and proof-reading for various audiences on multiple platforms. • Planning budget for marketing activities. Creating an events calendar: identifying relevant events to attend, preparing all marketing collateral for the events, creating content in the run-up and during the event. • Using EMS to create targeted email marketing campaigns and landing pages. • Analysing marketing campaigns to develop insights and make recommendations on areas of optimisation. • General office admin, including, data entry, researching and creating presentations, analysing and reporting, sending internal marketing bulletins, excel spreadsheets and keeping job bags up-to-date.