
MAGED ali ABDELRAHMAN
Teamleader at famous
Nasr City, Cairo, EgyptWork Experience
Brand ManagerFull Time
Bavly
Mar 2024 - Present -1 yr, 4 months
Egypt , Cairo
- Job Details:A retailer in the fashion industry. STRENGTHS Computer and Communication Skills Skills in PowerPoint, Excel, Word, and Publisher, alongside excellent communication abilities. E ciency and Professionalism Ability to work under pressure, with high efficiency and professionalism. Leadership and Team Collaboration Leadership skills and a natural ability to lead and work closely with a multi-national team Developed and executed branding strategies to enhance brand visibility and market presence. Managed the product lifecycle, from concept development to market launch, ensuring alignment with brand identity. Conducted market research and analysis to identify trends, customer preferences, and competitive positioning. Collaborated with cross-functional teams, including design and marketing, to create cohesive campaigns that drive sales. Monitored and analyzed key performance indicators (KPIs) to assess brand performance and inform future strategies. Fostered strong relationships with customers and stakeholders to ensure an exceptional brand experience.
Store ManagerFull Time
Shop Manager
Feb 2020 - Mar 2022 -2 yrs, 1 month
Qatar , Doha
- Job Details:Implementing KPI, Store, and training and developing staff on these processes. This involved ordering stocks, creating staff rota, resolving customer issues, and relaying customer comments to the brand team. I was also responsible for managing staff vacations. Collaborating with the operation manager to set targets for each category within the store and communicating these targets with team members. I worked closely with the store team to identify and resolve any issues that may prevent the store from achieving its targets or providing excellent customer service. Overall, my role was to ensure the smooth running of the store and to continuously improve its performance by setting and achieving targets, developing staff, and creating a positive customer experience.
Assistant ManagerFull Time
- Job Details:Implementing KPI, Store, and training and developing staff on these processes. This involved ordering stocks, creating staff rota, resolving customer issues, and relaying customer comments to the brand team. I was also responsible for managing staff vacations. Collaborating with the operation manager to set targets for each category within the store and communicating these targets with team members. I worked closely with the store team to identify and resolve any issues that may prevent the store from achieving its targets or providing excellent customer service. Overall, my role was to ensure the smooth running of the store and to continuously improve its performance by setting and achieving targets, developing staff, and creating a positive customer experience.
SupervisorFull Time
almana fashion group
Oct 2013 - Mar 2017 -3 yrs, 5 months
Qatar , Doha
- Job Details:Implementing KPI, Store, and training and developing staff on these processes. This involved ordering stocks, creating staff rota, resolving customer issues, and relaying customer comments to the brand team. I was also responsible for managing staff vacations. Collaborating with the operation manager to set targets for each category within the store and communicating these targets with team members. I worked closely with the store team to identify and resolve any issues that may prevent the store from achieving its targets or providing excellent customer service. Overall, my role was to ensure the smooth running of the store and to continuously improve its performance by setting and achieving targets, developing staff, and creating a positive customer experience.
Education
Bachelor's Degree in Bachelor of Business Administration
Workers UniversityJan 2006
Achievements
Dear Hiring Manager, Your company's commitment to innovation and excellence in the fashion retail sector resonates deeply with my professional aspirations and history. I have been following your significant contributions to sustainable fashion practices, and I am eager to bring my background in retail management and customer engagement to such a forward-thinking environment. In a decade as a shop manager at Luxury Fashion, I led a team to implement KPIs and operational strategies that markedly increased sales performance. Leveraging advanced POS systems, I streamlined store processes, thereby enhancing the customer service experience and boosting satisfaction levels. This experience honed my ability to adapt to diverse business challenges, an asset I am eager to bring to your team.
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
consultant SAP MM
jupiter 2000·2021CRM
FIG·2009