MH
Maha Magdy Hamed
customer service executive
Nasr City, Cairo, EgyptWork Experience
customer service executiveFull Time
HSBC electronic data service delivery
Sep 2012 - Jan 2013 -4 months
Egypt , Cairo
- Job Details:dealing with different customers even if they were foreigners. solving problems. meeting the customer inquires. sometimes following up with customer who had a problem and then solved. mailing different departments to help customers with their problems. working in a team just to achieve our target to get high points or top quality performance per month ..
Data entry agentFull Time
- Job Details:it was w temporary project for a company called " light house " it was data entry for a trade marks in chapters " according to the company's desire " as I said before it was a temporary one. meeting the target at the end of the day " according to quantity of the trade marks or the number of pages " in a high quality and there's was no probability to writing something wrong.
customer service representativeFull Time
Etisal international " etisalat egypt account "
Nov 2011 - Feb 2012 -3 months
Egypt , Cairo
- Job Details:deal with different levels of customers . solving their problems. meet their requirements. ability to in a team. doing tasks through log in trying to achieve high performance and same time high quality
Education
BSc in Accounting
Ain Shams University (ASU)Jan 2007 - Jan 2011 - 4 yr
High School - Thanaweya Amma
El saedya secondary school for girlsJan 2007
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Principles of banking certificate
Egyptian banking institute - EBI·2013EDU Egypt
ITI - ain shams university·2011english language
berlitz·2010Audit simulation
price waterhouse coopers at ain shams university·2010SSP ( Success skills program )
ain shams university - student union·2010