Basic Info

Islam Elnimr

6 years

Cairo Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Call center agent at Alex bank

Experience Details

Call center agent

Banking

Entry Level

My job is to give a hand to those who need a specific help and to handle any issue in order to show that Alex bank have a good reputation.


Company Details

Alex bank (multinational)

Cairo, Egypt

501-1000 employees

Banking

N/A

Jul 2015 to present (1 year 5 months)
Call center agent at Alex bank

Experience Details

Call center agent

Banking

Experienced (Non-Manager)

N/A


Company Details

Alex bank (multinational)

Cairo, Egypt

501-1000 employees

Banking

N/A

Aug 2015 to present (1 year 4 months)
Call centre at Etisalat Emirates

Experience Details

Call centre

Customer Service/Support

Entry Level

I was providing the customers need.


Company Details

Etisalat Emirates (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

N/A

Feb 2015 to Sep 2015 (7 months)
Cashier at Grand market

Experience Details

Cashier

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Grand market

Cairo, Egypt

11-50 employees

Consumer Services

N/A

Jan 2014 to Jun 2014 (5 months)
Cashier and supervisor at Terry's restaurant

Experience Details

Cashier and supervisor

Hospitality/Hotels/Food Services

Entry Level

N/A


Company Details

Terry's restaurant

Cairo, Egypt

11-50 employees

Consumer Services

N/A

Jan 2013 to Dec 2013 (11 months)
Cashier at Terry's restaurant

Experience Details

Cashier

Hospitality/Hotels/Food Services

Experienced (Non-Manager)

N/A


Company Details

Terry's restaurant

Cairo, Egypt

11-50 employees

Consumer Services

N/A

Apr 2013 to Nov 2013 (7 months)

Achievements


I got A at my university . I'm a top performer at Alex Bank .

Education

BA in Foreign languages and translation

Education Details

BA

Foreign languages and translation

Misr University for Science and Technology (MUST), Egypt

C / Good / 65 - 75%

English Literature and interpretation .

Obtaining another language which is French .

Misr University for Science and Technology (MUST)
2010 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Zahraa experimental language school

Egypt

2008

C / Good / 65 - 75%

N/A

El Zahraa experimental language school
2008

Certifications

Certificate details

Marketing Diploma

Mar 2015

93 out of 100

N/A

N/A

Russian Cultural Centre


Market analysis and market pl

Business English
Apr 2015

Certificate details

Business English

Apr 2015

10 out of 10

N/A

N/A

Russian Cultural centre

N/A

Certificate details

Fundamentals of HR And Customer Service

Apr 2015

100 out of 100

N/A

N/A

Russian Cultrual Centre

N/A

Training and Courses

Training/Course Details

ICDL

May 2015

Misr University For Science And Technology

N/A

Training/Course Details

Marketing Diploma

Mar 2015

Ruissan Cultural Centre

N/A

Training/Course Details

Fundamentals Of HR

Apr 2015

Russian Cultrual Centre

N/A

Training/Course Details

Soft Skills

Apr 2015

Russian Cultrual Centre

N/A

Training/Course Details

French Level 4

Jun 2014

Misr University For Science and Tecnology

N/A

This profile is fresh!
Last update 2 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAlex BankArabicBankingBe Someone Who Can Depend OnBusiness EnglishCall Center AgentCall CentreCashierCashier And SupervisorConsumer ServicesCustomer ServiceDecisiveEnglishEtisalat EmiratesFlexibleFood ServicesFootballForeign Languages And TranslationFrenchFrench Level 4Fundamentals Of HRFundamentals Of HR And Customer ServiceHard WorkerHistoryHospitalityICDLInternetMARKETINGMarketing DiplomaMicrosoft OfficeOrganizerSoft SkillsSupportSupportiveTeam PlayerWork Under PressureWorking In A Bank

Self-assesed Skills

Languages

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

3-5 years

Internet

Internet

: Advanced

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Cashier

Cashier

: Expert

: High

:

3-5 years

Customer service

Customer service

: Expert

: Extreme - I love it!

:

3-5 years

MARKETING

MARKETING

: Advanced

: High

:

Less than 1 year

Key Skills

Hard worker, Organizer, Flexible / Adaptive, Team Player, Supportive

Online Presence

Linkedin.com/in/Islam-elnimr3a0588114www.facebook.com/islam.elnimrwww,twitter.com/alnimr

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