Basic Info

Manar hanafy

2 years

Giza, Egypt

Bachelor's Degree

Entry level

Work Experience

Distributor coordinator at Xerox

Experience Details

Distributor coordinator

Administration

Experienced (Non-Manager)

1. Obtain and manage stock, sell in &sellout; reports for equipment and supplies as well every week to make it easy for management team to take right designs.
2. Responsible for orders processing.
3. Calculate and manage monthly credit related to our distributors and channels.
4. Responsible for changing faulty machine cycle.
5. Obtaining Authorization and guarantee letters for sellout machines and tenders.
6. Receiving Calles from customers need to buy our products.
7. Assisting in general administrative work.


Company Details

Xerox

Giza, Egypt

More than 1000 employees

Business Supplies and Equipment

www.xerox.com

Jan 2015 to present (1 year 11 months)
Sales rep and customer care at Vodafone,egypt

Experience Details

Sales rep and customer care

Customer Service/Support

Entry Level

1. Interacting with customers to provide information in response to inquiries about products and services
2. Handling and solving customers’ complaints.
3. Assisting in general administrative work.
4. Working on Oracle system for customer service activations.
5. Selling Vodafone products, in order to help them release products from their stock.
6. Auditing store products and lines


Company Details

Vodafone,egypt (multinational)

Giza, Egypt

N/A

Telecommunications

N/A

Oct 2012 to Aug 2013 (10 months)

Achievements


 HRMD Project: this project a

Education

Bachelor's Degree in information science department

Education Details

Bachelor's Degree

information science department

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
2007 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Badr Language School

Egypt

2007

A / Excellent / 85 -100%

N/A

Badr Language School
2007

Certifications

HRMD
Jul 2015

Certificate details

HRMD

Jul 2015

excellent

N/A

600130838

American universty in cairo

Professional post graduate di

Training and Courses

Training/Course Details

politics and straregic department

Sep 2008

al ahram journal

N/A

Training/Course Details

training in different department

Aug 2009

• The Egyptian General Petroleum Corporation

N/A

Training/Course Details

training in different department.

Sep 2010

• Egyptian Natural Gas Holding Company

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AdministrationAdminstrationArabicBusiness Supplies And EquipmentCustomer ServiceDistributor CoordinatorEnglishFrenchHRMDHard WorkerHuman ResourcesInformation Science DepartmentInnovativeInternetMicrosoft OfficeOrganizerPolitics And Straregic DepartmentProblem SolverSalesSales Rep And Customer CareSpanishSupportTeam PlayerTelecommunicationsTraining In Different DepartmentTraining In Different Department.Vodafone,egypt

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Fluent

: Advanced

French

French

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Spanish

Spanish

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Internet

Internet

: Advanced

: High

:

3-5 years

Microsoft Office

Microsoft Office

: Intermediate

: Medium

:

1-3 years

Fields of Expertise

adminstration

adminstration

: Intermediate

: High

:

1-3 years

sales

sales

: Intermediate

: High

:

Less than 1 year

human resources

human resources

: Beginner

: Medium

:

Less than 1 year

Key Skills

Hard worker, Organizer, Problem Solver, Innovative, Team Player

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