Basic Info

Ahmed Mohy

5 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Sales Representative at Tomini Travel &Tourism; / Dubai-UAE

Experience Details

Sales Representative

Sales/Retail, Administration

Experienced (Non-Manager)

Sales Representative

•relationship building
•researching the market and related products
•maintaining and developing relationships with existing customers in person and via telephone calls and emails
•acting as a contact between a company and customers
•presenting the product or service favourably and in a structured professional way face-to-face.
•making appointments to meet new and existing customers
•understanding the customers’ needs
•making presentations to promote new products and special deals
•agreeing sales, prices, contracts and payments
•advising customers about delivery schedules and after-sales service
•keeping in contact with existing customers in person and by telephone
•recording orders and sending details to the sales office
•meeting sales targets
•using various sales methods door-to-door and cold calling

Operations Consultant
•Receiving travel requests and checking them for correctness
•Reviewing and verifying travel request to ensure conformity with applicable rules
•Assigning daily tasks to travel staff, and monitoring and assisting them
•Preparing quotation forms and forwarding the same to the travel agents
•Checking and verifying fare constructions on all tickets issued by the Travel Agents
•Drafting notes on queries on irregularities of invoices
•Handling the queries from staff members regarding their traveling schedules
•Administer all indoor performance in department through efficient coaching and monitoring.
•Prepare and maintain employee attendance records and provide feedbacks to employees on same.
•Monitor all administrative functions as per requirement

Visa Counsaltant / PRO
•Using imigrition system EDNRD to ( apply, check statuse, revise, canell, delete and post ).
•Oversee all aspects of the Visa and Immigration Service, ensuring that the process runs smoothly.
•Oversee the completion of all relevant visa and immigration documents and ensure that they are received within the time limit set by the government.
•Ensure that all of the information provided by the client is accurate and correct, preparing and checking all legal documents.
•Experienced in visa and other transactions, knowledge of dubai and UAE Labour Law.
•Collect and provide periodical updates from the government authorities on all Labour and immigration rules.
•Submit, follow-up and collect all new employment and business visas to ensure that the visas are processed on a timely manner to support the business.
•Deal with general enquires regarding PRO functions promptly and efficiently to enhance the level of department service.
•Renew, update and maintain all employees and their dependants’ visas, labour cards, and labour contracts in a timely manner to ensure that company’s records are up-to-date in the labour and Immigration Departments.


Company Details

Tomini Travel &Tourism; / Dubai-UAE (multinational)

Dubai, United Arab Emirates

51-100 employees

Travel and Tourism

http://www.tominitours.com/

Dec 2014 to Feb 2016 (1 year 2 months)
Customer Service Representative at Xceed

Experience Details

Customer Service Representative

Customer Service/Support

Experienced (Non-Manager)

•Using effective communications and selling skills as well as the use of the appropriate support tools to responding to customers over the phone and resolving their inquiries
•Resolve customer requests in a timely fashion.
•Professionally guiding customers through steps to resolve billing and sales problems and issues.
•Ensure service level agreements are met and maintained.
•Ensure that the customer expectations are met and are in line with company’s policies, practices and procedures.
•Work as part of a team to ensure offering world-class Customer Service at all times.
•Use the job tools (telephone and computer) effectively.
•Meeting service level in handling all transactions measured through productivity reports.
•Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service.


Company Details

Xceed (multinational)

Egypt

101-500 employees

Telecommunications

N/A

Jan 2014 to Nov 2014 (10 months)
Sales Representative ( indoor and outdoor ) at Al Kekhia Group

Experience Details

Sales Representative ( indoor and outdoor )

Sales/Retail

Experienced (Non-Manager)

•Organizing sales visits.
•Presenting products.
•Establishing new business.
•Maintaining accurate records.
•Attending trade exhibitions, conferences and meetings.
•Reviewing sales performance and achieving targets.
•Negotiating contracts.


Company Details

Al Kekhia Group

Free Zone Nasr City, Egypt

51-100 employees

Marketing and Advertising

N/A

Sep 2012 to Dec 2013 (1 year 3 months)
Accountant at Al Rabwa Al Hadea'a

Experience Details

Accountant

Accounting/Finance

Entry Level

•Maintains and balances an automated consolidation system by inputting data; scheduling required jobs; verifying data.
•Analyzes information and options by developing spreadsheet reports; verifying information.
•Prepares general ledger entries by maintaining records and files; reconciling accounts.
•Prepares payments by accruing expenses; assigning account numbers; requesting disbursements; reconciling accounts.
•Develops and implements accounting procedures by analyzing current procedures; recommending changes.
•Protects organization's value by keeping information confidential.
•Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
•Accomplishes accounting and organization mission by completing related results as needed.


Company Details

Al Rabwa Al Hadea'a

Cairo, Egypt

11-50 employees

Accounting and Auditing Services

N/A

Sep 2011 to Aug 2012 (11 months)

Achievements


n/a n/a n/a n/a n/a n/a n/a

Education

Bachelor's Degree in Accounting

Education Details

Bachelor's Degree

Accounting

Advanced Academy, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Advanced Academy
2008 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al manial Al Qawmia

Egypt

2006

C / Good / 65 - 75%

N/A

Al manial Al Qawmia
2006

Certifications

ICDL
Oct 2010

Certificate details

ICDL

Oct 2010

N/A

N/A

N/A

N/A

Certificate details

Graphic Design 2D

Dec 2010

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

Technical Support

Mar 2016

Orange

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountantAccountingAccounting And Auditing ServicesAdaptiveAdministrationAdobe IllustratorAdobe PhotoshopArabicBusiness DevelopmentCustomer ServiceCustomer Service RepresentativeDrivingEnglishFinanceFlexibleFootballGraphic Design 2DGymHand BallHandles StressHard WorkerICDLInsuranceLaptopMarketing And AdvertisingMicrosoft OfficeMicrosoft WindowsNegotiatorNetwork MarketingOperationsOracleOrganizerRetailRussianSalesSales RepresentativeSales Representative ( Indoor And Outdoor )SupportTechnical SupportTechnologiesTelecommunicationsTomini Travel &Tourism; / Dubai-UAETravel And TourismXceed

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Intermediate

: Advanced

: Intermediate

Russian

Russian

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Adobe Photoshop

Adobe Photoshop

: Expert

: Extreme - I love it!

:

5-7 years

Adobe Illustrator

Adobe Illustrator

: Expert

: Extreme - I love it!

:

5-7 years

Laptop

Laptop

: Expert

: Extreme - I love it!

:

More than 7 years

Oracle

Oracle

: Intermediate

: High

:

1-3 years

Fields of Expertise

Operations

Operations

: Expert

: High

:

Less than 1 year

Sales

Sales

: Advanced

: High

:

1-3 years

Accounting

Accounting

: Intermediate

: Medium

:

1-3 years

Key Skills

Hard worker, Negotiator, Organizer, Flexible / Adaptive, Handles Stress

Online Presence

https://www.facebook.com/SAM.STAR.2013https://www.instagram.com/ahmed_m0hy/

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