MG
M Gamil
Operation Specialist at RATP Dev Mobility Cairo Co.
CairoWork Experience
RATP Dev Mobility Cairo Co.
Jul 2022 - Present -3 yrs
- Job Details:Deliver excellent customer service by guiding passengers accurately and promptly to their destinations while ensuring a smooth journey. Monitor passenger and train movement to ensure safety, reducing the risk of accidents through proactive measures. Respond immediately to any emergency situations to maintain uninterrupted service and safety standards. Collaborate with cross-functional teams to streamline workflows and optimize operations. Prepare daily reports on passenger flow, emergency events, and station performance to improve overall operational efficiency.
Maksab Co.
Mar 2022 - Jul 2022 -4 months
- Job Details:Identified customer needs and promoted suitable products, increasing sales by 20%. Built long-term relationships with customers to ensure brand loyalty and repeat business.
Magnum Advertising & Marketing Co.
Apr 2020 - Jan 2021 -9 months
- Job Details:Managed a team of 10 employees responsible for distributing promotional products across various locations to increase brand awareness. Organized and executed marketing campaigns that included handing out free samples to customers, boosting customer engagement and product trial. Developed targeted marketing strategies based on customer needs in different regions, resulting in increased product recognition and customer retention.
Al-Faisal Food Industries Co.
Jun 2019 - Apr 2020 -10 months
- Job Details:Identifying customer needs: interacted directly with customers to understand their food product requirements and offered suitable products based on their needs. Promoting products: marketed and sold a variety of food products to clients, focusing on highlighting the unique benefits of each product.
Education
Bachelor's Degree in Foreign Trade Economics
Helwan UniversityJan 2015 - Jan 2020 - 5 yr