Lubna Magdy Fathy

Customer Care RepresentativeFull Time

Customer Service SupervisorFreelance / Project

• Job Details:The main responsibility is the life cycle of the customer from reach until loyalty, providing value, and building customer relationships. - Collecting customer requirements and set specifications. - Visit sites with customer - Offer the best services and offers that meet requirements - Gathering reviews and feedback

TellerFull Time

• Job Details:- Processing customer's cash transactions, such as deposits, withdrawals, remittances, check withdrawals, and other payments. - Handling foreign currency Exchange transactions. Packaging and rolling cash and coins to be stored in drawers or the bank vault. - Ensure that all Transactions aligned with the latest policies and procedures include alignment with compliance and KYC standards set forth by the bank. - Following all bank financial and security regulations and procedures. - Cross-sells bank products by answering inquiries; Offering and informing customers of new services and product promotions.