Lubna Adel

Technical Account Manager

• Job Details:Build and maintain strong relationships with clients as a trusted advisor. Understand clients' goals, needs, and challenges. Address client concerns and resolve issues quickly. Provide regular project updates. Work with the development team to define project details. Assign tasks to developers with clear expectations and deadlines. Track project progress and identify risks. Facilitate communication between clients and developers. Be knowledgeable about the company’s products and services. Keep up with industry trends and new technologies. Offer technical support and guidance to clients. Solve technical problems during the project. Create solutions to meet client needs and overcome challenges. Ensure client expectations are met or exceeded. Collect client feedback to improve services. Continuously improve client satisfaction.

Associate Business Analyst

• Job Details:Develop and communicate a clear and compelling product vision and strategy that aligns with the company's goals and market trends. Identify market trends, customer needs, and competitive analysis to inform product direction.

Project Manager & Social Media Strategist

• Job Details:Discussing potential projects and their parameters with clients, executives, and software developers. Planning out the blueprints for software projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, and indicating tests and maintenance. Participating in and supervising each stage of the project. Creating a project budget and ensuring the project adheres to the budget as closely as possible. Determining and overseeing consistent testing, evaluation, and troubleshooting of all products in all stages of completion.