LB
Lounes Bouziane
Waiter at The Chedi Katara
Doha, QatarWork Experience
The Chedi Katara
Dec 2024 - Present -6 months
Qatar
- Job Details:Welcoming guests and taking orders professionally. Ensuring timely and accurate food service. Maintaining cleanliness and customer satisfaction. Handling guest inquiries and resolving issues efficiently.
Accor Hotel Ibis
Apr 2022 - Apr 2024 -2 yrs
Algeria
- Job Details:Supervising the work team, training and guidance, communicating with customers, organizing reservations, supervising the quality of food and service, coordinating work with other departments.
Mirecourt Hotel
Sep 2021 - Mar 2022 -6 months
Algeria
- Job Details:Greeting and welcoming customers, taking orders accurately, providing recommendations, delivering orders to tables, ensuring customer satisfaction, cleaning and setting tables, coordinating with the kitchen, presenting the bill and collecting payments, maintaining cleanliness, following safety and hygiene standards.
Sheraton Oran Hotel
Jan 2020 - Aug 2021 -1 yr, 7 months
Algeria
- Job Details:Receiving guests, registering and checking in and out, providing information about the hotel and services, handling complaints and resolving problems, coordinating with other departments, making additional reservations, communicating with customers by phone or email, preparing invoices and collecting payments, managing special guest requests, ensuring guest satisfaction.
Education
Bachelor's Degree in Hotel Management
National Institute of Tourism & HospitalityJan 2018 - Jan 2019 - 1 Year
Skills
- Inventory Management
- Time Management
- Using point of sale (POS) systems
- Managing reservations
- Familiarity with food health and safety standards
- Dealing with restaurant management software
- Training and team development
- Basic beverage preparation skills
- Dealing with technical tools for internal communication
- Using customer feedback applications
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Languages
English
BeginnerArabic
BeginnerFrench
Beginner