Basic Info

Nelly Helmy

9 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Call Center Agent at British Council

Experience Details

Call Center Agent

Administration

Experienced (Non-Manager)

Answering all inquiries and providing all customers with the information they need about the services presented at the British Council. Helping customers to solve any problem they may face dealing with the British Council.


Company Details

British Council (multinational)

Giza, Egypt

More than 1000 employees

Non-Profit Organizations

www.britishcouncil.org.eg

Mar 2017 to Jul 2017 (4 months)
Translator at AMRB

Experience Details

Translator

Marketing/PR/Advertising

Experienced (Non-Manager)

I was responsible for translating all documents and sessions related to marketing research and public surveys from Arabic into English.


Company Details

AMRB (multinational)

Dokki, Egypt

51-100 employees

Market Research

http://www.amrb-mena.com/

Oct 2003 to Oct 2008 (5 years)
Co-ordinator and Translator at Akzo Nobel Coating Powder

Experience Details

Co-ordinator and Translator

Administration

Experienced (Non-Manager)

I was responsible for translating all documents sent from mother company to all administrations, especially the financial department. I was also responsible for organizing English courses to help employees improve their English language learning.


Company Details

Akzo Nobel Coating Powder (multinational)

6 october city, Egypt

More than 1000 employees

Manufacturing

www.akzonobel.com

Aug 2005 to Apr 2007 (1 year 8 months)
Secretary at The Studio Advertising Co.

Experience Details

Secretary

Administration

Experienced (Non-Manager)

I was an executive secretary for three managers, helping them with all administrative work they may need.


Company Details

The Studio Advertising Co.

Mohandessin, Egypt

1-10 employees

Marketing and Advertising

www.studioegypt.com

Apr 1994 to May 1996 (2 years 1 month)
Receptionist at The Forte Grand Hotel (LE Meridian)

Experience Details

Receptionist

Hospitality/Hotels/Food Services

Experienced (Non-Manager)

I was responsible for checking in and checking out guests. I was providing guests with all the information they need and trying to solve their problems if they face any during their stay at the hotel.


Company Details

The Forte Grand Hotel (LE Meridian) (multinational)

Haram, Egypt

501-1000 employees

Hospitality/Hotels

N/A

Oct 1992 to Mar 1994 (1 year 5 months)

Achievements


I have gained experience in administration and translation fields of work. I also gained experience as a customer service agent out of my work at the hotel and at the British council.

Education

BA in English Language

Education Details

BA

English Language

Faculty of Al- Alsun, Ain Shams university, Egypt

C / Good / 65 - 75%

English Literature Translation Writing

N/A

Faculty of Al- Alsun, Ain Shams university
1988 - 1992
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al Orman

Egypt

1988

B / Very Good / 75 - 85%

N/A

Al Orman
1988

Training and Courses

Training/Course Details

Media Translation

Jan 2010

AUC - School of Continuing Studies

I have studied 7 out of 9 subjects in this course but couldn't finish it because of the continuous unrest in Tahrir Square where the AUC is located

This profile is fresh!
Last update was today

Jobseeker photo

Profile Skills and Keywords

AMRBAdministrationAkzo Nobel Coating PowderArabicBritish CouncilCall CenterCall Center AgentCo-ordinator And TranslatorEnglishEnglish LanguageFood ServicesHard WorkerHospitalityHotelsI Like ReadingInnovativeInternetManufacturingMarket ResearchMarketingMarketing And AdvertisingMedia TranslationMicrosoft WordNon-Profit OrganizationsOrganizerPainting And DrawingReceptionistReceptionist At 5 Stars HotelsSecretarySocialSupportiveThe Forte Grand Hotel (LE Meridian)Translator

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Advanced

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Advanced

: High

:

5-7 years

Microsoft Word

Microsoft Word

: Advanced

: High

:

More than 7 years

Fields of Expertise

Receptionist at 5 stars hotels

Receptionist at 5 stars hotels

: Advanced

: Extreme - I love it!

:

1-3 years

Call Center

Call Center

: Intermediate

: Medium

:

Less than 1 year

Secretary

Secretary

: Intermediate

: Medium

:

3-5 years

Translator

Translator

: Intermediate

: Extreme - I love it!

:

3-5 years

Key Skills

Hard worker, Organizer, Innovative, Social, Supportive

Online Presence

https://www.linkedin.com/in/nelly-mansour-23a80931/https://www.facebook.com/nellymhelmy

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