Lamya Mohamed Al Bassiouni

Human Resources GeneralistFull Time

• Job Details:• Respond to internal and external HR related inquiries or requests and provide assistance. • Maintain records of personnel-related data (payroll, personal information, leaves, turnover rates etc.) in both paper and the database and ensure all employment requirements are met. • Assist with other departments or functions. • Support the recruitment/hiring process by screening candidates, performing background checks, shortlisting, issuing employment contracts etc. • Schedule interviews, HR events etc. and maintain the team’s agenda. • Coordinate training sessions and seminars • Plan onboarding strategies and perform new employees’ orientation to deliver an exceptional early experience • Produce and submit reports on general HR activity. • Assist in HR projects, like collection of employee’s feedback. • Support other functions as assigned. • Process documentation and prepare reports relating to performance evaluations • Coordinate employee satisfaction surveys and give actionable insights to improve employees’ experience • Maintain the work structure by updating job requirements and job descriptions for all positions according to HR objectives • Conduct and analyze exit interviews and make actionable recommendations based on data

Customer Account ManagerFull Time

• Job Details:Handel customer inquiries and complains Set meetings for new and renewal business to discuss the process and meet the customer needs Approvals and claims Consumptions

operations managerFull Time

• Job Details:Client meetings Quotations and negotiations Comparison between the requested offers Reporting and analysis YTD analysis Quarter Analysis for internal management and EFSA Case analysis with sales team Presentations to new client