Lotfy Samir

Assistance Coordinator

• Job Details:Act as a liaison between insurance companies, clients, and medical facilities. Coordinate medical assistance and logistical support for insured individuals. Ensure prompt and effective communication with insurance providers. Manage case documentation and maintain accurate client records. Handled over 100+ client cases monthly, ensuring timely resolutions.

ReceptionistFull Time

• Job Details:Welcomed and assisted guests during check-in and check-out. Provided information and handled guest inquiries efficiently. Managed front desk administrative tasks, including reservations. Assisted in resolving guest concerns, leading to a 15% increase in positive feedback.

ReceptionistFull Time

• Job Details:Assisted guests with check-in/check-out processes and inquiries. Managed bookings and provided exceptional customer service. Collaborated with different departments to ensure guest satisfaction.