Basic Info
Alaa Abdeen
6 years
Cairo, Egypt
Bachelor's Degree
Experienced
Work Experience
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Implementation Consultant at Data Management Systems
Experience DetailsImplementation Consultant IT/Software Development Experienced (Non-Manager) N/A Company DetailsData Management Systems (multinational) Cairo, Egypt N/A Information Technology Services N/A
Jun 2015 to present (2 years 2 months)
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Enterprise Technical support at Raya
Experience DetailsEnterprise Technical support Customer Service/Support, IT/Software Development Entry Level N/A Company DetailsRaya Cairo, Egypt N/A Telecommunications N/A
Apr 2014 to Jun 2015 (1 year 2 months)
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IT-Helpdesk at SIMITAR Production Egypt
Experience DetailsIT-Helpdesk IT/Software Development Entry Level N/A Company DetailsSIMITAR Production Egypt Cairo, Egypt 101-500 employees Oil and Gas N/A
Nov 2013 to Mar 2014 (4 months)
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Social Media-Data Processor & Analyst at Amer Group
Experience DetailsSocial Media-Data Processor & Analyst Customer Service/Support, Marketing/PR/Advertising Entry Level N/A Company DetailsAmer Group Cairo, Egypt More then 1000 employees Food and Beverage Production, Real Estate/Property Management N/A
Nov 2012 to Oct 2013 (11 months)
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Vodafone customer service representative High Value segment and Tele-sales at Vodafone
Experience DetailsVodafone customer service representative High Value segment and Tele-sales Customer Service/Support Entry Level N/A Company DetailsVodafone (multinational) Cairo, Egypt N/A Telecommunications N/A
Sep 2010 to Oct 2012 (2 years 1 month)
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Education
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Bachelor's Degree in Tourism
Education DetailsBachelor's Degree Tourism Mokatam Acadmy, Egypt C / Good / 65 - 75% N/A N/A Mokatam Acadmy
2006 - 2010
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High School - Thanaweya Amma
High School DetailsThanaweya Amma El sarh private school Egypt 2006 B / Very Good / 75 - 85% N/A El sarh private school
2006
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Certifications
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CCNA
Aug 2013
Certificate detailsCCNA Aug 2013 N/A N/A N/A
N/A |
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MCSA windows server 2012
Apr 2014
Certificate detailsMCSA windows server 2012 Apr 2014 N/A N/A N/A
N/A |
Last update 2 days ago.
Profile Skills and Keywords
ArabicCCNACreativeCustomer ServiceData EntryData Management SystemsEnglishEnterprise Technical SupportFood And Beverage ProductionGaining KnowledgeGermanHandles StressITIT-HelpdeskImplementation ConsultantImplementorInformation Technology ServicesInternetMCSA Windows Server 2012MarketingMicrosoft OfficeNetworksOil And GasOrganizerProperty ManagementReadingReal EstateSocialSocial Media-Data Processor & AnalystSoftware DevelopmentSoftware EngineeringSoftware TestingSupportTeam PlayerTelecommunicationsTourismVideo GamesVodafoneVodafone Customer Service Representative High Value Segment And Tele-salesWatching MoviesSelf-assesed Skills
Tools and Technologies
Software Engineering
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Software Testing
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Software Development
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Internet
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Microsoft Office
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Fields of Expertise
implementor
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Customer service
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Networks
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Data Entry
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