Basic Info

Alaa Abdeen

6 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Implementation Consultant at Data Management Systems

Experience Details

Implementation Consultant

IT/Software Development

Experienced (Non-Manager)

N/A


Company Details

Data Management Systems (multinational)

Cairo, Egypt

N/A

Information Technology Services

N/A

Jun 2015 to present (2 years 2 months)
Enterprise Technical support at Raya

Experience Details

Enterprise Technical support

Customer Service/Support, IT/Software Development

Entry Level

N/A


Company Details

Raya

Cairo, Egypt

N/A

Telecommunications

N/A

Apr 2014 to Jun 2015 (1 year 2 months)
IT-Helpdesk at SIMITAR Production Egypt

Experience Details

IT-Helpdesk

IT/Software Development

Entry Level

N/A


Company Details

SIMITAR Production Egypt

Cairo, Egypt

101-500 employees

Oil and Gas

N/A

Nov 2013 to Mar 2014 (4 months)
Social Media-Data Processor & Analyst at Amer Group

Experience Details

Social Media-Data Processor & Analyst

Customer Service/Support, Marketing/PR/Advertising

Entry Level

N/A


Company Details

Amer Group

Cairo, Egypt

More then 1000 employees

Food and Beverage Production, Real Estate/Property Management

N/A

Nov 2012 to Oct 2013 (11 months)
Vodafone customer service representative High Value segment and Tele-sales at Vodafone

Experience Details

Vodafone customer service representative High Value segment and Tele-sales

Customer Service/Support

Entry Level

N/A


Company Details

Vodafone (multinational)

Cairo, Egypt

N/A

Telecommunications

N/A

Sep 2010 to Oct 2012 (2 years 1 month)

Education

Bachelor's Degree in Tourism

Education Details

Bachelor's Degree

Tourism

Mokatam Acadmy, Egypt

C / Good / 65 - 75%

N/A

N/A

Mokatam Acadmy
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El sarh private school

Egypt

2006

B / Very Good / 75 - 85%

N/A

El sarh private school
2006

Certifications

CCNA
Aug 2013

Certificate details

CCNA

Aug 2013

N/A

N/A

N/A

N/A

Certificate details

MCSA windows server 2012

Apr 2014

N/A

N/A

N/A

N/A

This profile is fresh!
Last update 2 days ago.

Jobseeker photo

Profile Skills and Keywords

ArabicCCNACreativeCustomer ServiceData EntryData Management SystemsEnglishEnterprise Technical SupportFood And Beverage ProductionGaining KnowledgeGermanHandles StressITIT-HelpdeskImplementation ConsultantImplementorInformation Technology ServicesInternetMCSA Windows Server 2012MarketingMicrosoft OfficeNetworksOil And GasOrganizerProperty ManagementReadingReal EstateSocialSocial Media-Data Processor & AnalystSoftware DevelopmentSoftware EngineeringSoftware TestingSupportTeam PlayerTelecommunicationsTourismVideo GamesVodafoneVodafone Customer Service Representative High Value Segment And Tele-salesWatching Movies

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Fluent

: Intermediate

: Beginner

: Beginner

Tools and Technologies

Software Engineering

Software Engineering

: Expert

: Extreme - I love it!

:

1-3 years

Software Testing

Software Testing

: Expert

: Extreme - I love it!

:

1-3 years

Software Development

Software Development

: Expert

: Extreme - I love it!

:

1-3 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

1-3 years

Fields of Expertise

implementor

implementor

: Expert

: Extreme - I love it!

:

1-3 years

Customer service

Customer service

: Advanced

: High

:

1-3 years

Networks

Networks

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Data Entry

Data Entry

: Intermediate

: High

:

1-3 years

Key Skills

Creative, Organizer, Social, Handles Stress, Team Player

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