Basic Info

Alaa Abdeen

7 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Application Specialist at Data Management Systems

Experience Details

Application Specialist

IT/Software Development

Experienced (Non-Manager)

N/A


Company Details

Data Management Systems (multinational)

Cairo, Egypt

101-500 employees

Information Technology Services, Computer Software

N/A

Jul 2014 to present (3 years 3 months)
Etisalat Enterprise Technical support at Raya

Experience Details

Etisalat Enterprise Technical support

Customer Service/Support, IT/Software Development

Entry Level

N/A


Company Details

Raya

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Apr 2013 to Jun 2014 (1 year 2 months)
IT-Helpdesk&Support at SIMITAR Production Egypt

Experience Details

IT-Helpdesk&Support

IT/Software Development

Entry Level

N/A


Company Details

SIMITAR Production Egypt

Cairo, Egypt

101-500 employees

Oil and Gas

N/A

Jun 2012 to Mar 2013 (9 months)
Social Media-Data Processor & Analyst &IT at Amer Group

Experience Details

Social Media-Data Processor & Analyst &IT

Customer Service/Support, Marketing/PR/Advertising

Entry Level

N/A


Company Details

Amer Group

Cairo, Egypt

N/A

Food and Beverage Production, Real Estate/Property Management

N/A

Sep 2011 to May 2012 (8 months)
Vodafone Technical Support Representative(High Value Segment) &CVM(Customer Value Management) at Vodafone

Experience Details

Vodafone Technical Support Representative(High Value Segment) &CVM(Customer Value Management)

Customer Service/Support

Entry Level

N/A


Company Details

Vodafone (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Jun 2010 to Aug 2011 (1 year 2 months)

Education

Bachelor's Degree in Tourism

Education Details

Bachelor's Degree

Tourism

Mokatam Acadmy, Egypt

C / Good / 65 - 75%

N/A

N/A

Mokatam Acadmy
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El sarh private school

Egypt

2006

B / Very Good / 75 - 85%

N/A

El sarh private school
2006

Certifications

CCNA
Aug 2013

Certificate details

CCNA

Aug 2013

N/A

N/A

N/A

N/A

Certificate details

MCSA windows server 2012

Apr 2014

N/A

N/A

N/A

N/A

This profile is fresh!
Last update 6 days ago.

Jobseeker photo

Profile Skills and Keywords

Application SpecialistArabicCCNAComputer SoftwareCreativeCustomer ServiceData EntryData Management SystemsEnglishEtisalat Enterprise Technical SupportFood And Beverage ProductionGaining KnowledgeGermanHandles StressITIT-Helpdesk&SupportImplementorInformation Technology ServicesInternetMCSA Windows Server 2012MarketingMicrosoft OfficeNetworksOil And GasOrganizerProperty ManagementReadingReal EstateSocialSocial Media-Data Processor & Analyst &ITSoftware DevelopmentSoftware EngineeringSoftware TestingSupportTeam PlayerTelecommunicationsTourismVideo GamesVodafoneVodafone Technical Support Representative(High Value Segment) &CVM(Customer Value Management)Watching Movies

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Fluent

: Intermediate

: Beginner

: Beginner

Tools and Technologies

Software Engineering

Software Engineering

: Expert

: Extreme - I love it!

:

1-3 years

Software Testing

Software Testing

: Expert

: Extreme - I love it!

:

1-3 years

Software Development

Software Development

: Expert

: Extreme - I love it!

:

1-3 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

1-3 years

Fields of Expertise

implementor

implementor

: Expert

: Extreme - I love it!

:

1-3 years

Customer service

Customer service

: Advanced

: High

:

1-3 years

Networks

Networks

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Data Entry

Data Entry

: Intermediate

: High

:

1-3 years

Key Skills

Creative, Organizer, Social, Handles Stress, Team Player

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