LG

Loies Gerges

IT Help Desk at Mamiba

Haram, Giza, Egypt

Work Experience

  • IT Help Desk Full Time

    Mamiba

    Nov 2017 - Present -7 yrs, 7 months

    Egypt , Giza

    • Job Details:1-solve daily issues for normal users (Internet, network share, printers, scanners, office application…). 2- Establish, build & maintain the company’s’ data networks (Computer Network, Telephone network, Security systems network (Access control, Surveillance systems…). 3-Install data network cables (computer, Telephone & Security networks). 4- Fix printer’s issues (laser, ink, ribbon, industrial, bar code, scanners copiers…). 5-Troubleshooting (data networks problems, printers, Windows, MAC, & Linux OS & applications…) 6- Installing, Configuring and troubleshooting Windows Operating Systems. 7- Mange servers (win 8 server R2)
  • Solution EngineerFull Time

    Value

    Dec 2015 - Nov 2017 -1 yr, 11 months

    Egypt , Cairo

    • Job Details:Assist sales team through preparation and delivery of technical presentations and statements of work by Matching specific client business requirements with effective technical solutions. Educate prospects on product implementation and usage and answers their technical and security questions. Provide shoulder-to-shoulder knowledge transfer or training to implementation teams bringing the technology solutions Respond to customer requests for proposals, develop designs and bills of materials for cost-effective solutions
  • Pre-sales EngineerFull Time

    value it

    Dec 2015 - Nov 2017 -1 yr, 11 months

    • Job Details:Assist sales team through preparation and delivery of technical presentations and statements of work by Matching specific client business requirements with effective technical solutions.  Educate prospects on product implementation and usage and answers their technical and security questions.  Provide shoulder-to-shoulder knowledge transfer or training to implementation teams bringing the technology solutions  Respond to customer requests for proposals, develop designs and bills of materials for cost-effective solutions
  • IT EngineerFull Time

    Advance business system

    Mar 2015 - Dec 2015 -9 months

    Egypt , Giza

    • Education

      • BSC. Of Electronic Engineering from faculty of Electronic Engineering in Communication Engineering

        Menoufia University

        Jan 2007 - Jan 2012 - 5 yr

      • High School - Thanaweya Amma

        Ahmed el refaay

        Jan 2007 

      Skills

      • Linux
      • Internet
      • Microsoft Office
      • Microsoft Windows
      • symanantic Veritas
      • DELL Servers
      • Vmware

      Languages

      • Arabic

        Fluent
      • English

        Advanced

      Training & Certifications

      • MCSA

        Self study·2019
      • Dell servers

        Dell community·2016
      • Dell Network

        Dell community·2016
      • Red Hat Sales

        Red Hat community·2016
      • VMware

        Self study·2016
      • Red Hat technical

        Red Hat community·2016
      • Storage

        Self study·2016
      • Linux +

        Self study·2016
      • CCNA

        Engineering Syndicate·2013
      • GSM

        Self study·2013
      • English

        Information technology center·2012
      • LTE

        Orascome Training Center·2012
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