LG
Loies Gerges
IT Help Desk at Mamiba
Haram, Giza, EgyptWork Experience
IT Help Desk Full Time
- Job Details:1-solve daily issues for normal users (Internet, network share, printers, scanners, office application…). 2- Establish, build & maintain the company’s’ data networks (Computer Network, Telephone network, Security systems network (Access control, Surveillance systems…). 3-Install data network cables (computer, Telephone & Security networks). 4- Fix printer’s issues (laser, ink, ribbon, industrial, bar code, scanners copiers…). 5-Troubleshooting (data networks problems, printers, Windows, MAC, & Linux OS & applications…) 6- Installing, Configuring and troubleshooting Windows Operating Systems. 7- Mange servers (win 8 server R2)
Solution EngineerFull Time
- Job Details:Assist sales team through preparation and delivery of technical presentations and statements of work by Matching specific client business requirements with effective technical solutions. Educate prospects on product implementation and usage and answers their technical and security questions. Provide shoulder-to-shoulder knowledge transfer or training to implementation teams bringing the technology solutions Respond to customer requests for proposals, develop designs and bills of materials for cost-effective solutions
Pre-sales EngineerFull Time
value it
Dec 2015 - Nov 2017 -1 yr, 11 months
- Job Details:Assist sales team through preparation and delivery of technical presentations and statements of work by Matching specific client business requirements with effective technical solutions. Educate prospects on product implementation and usage and answers their technical and security questions. Provide shoulder-to-shoulder knowledge transfer or training to implementation teams bringing the technology solutions Respond to customer requests for proposals, develop designs and bills of materials for cost-effective solutions
Education
BSC. Of Electronic Engineering from faculty of Electronic Engineering in Communication Engineering
Menoufia UniversityJan 2007 - Jan 2012 - 5 yr
High School - Thanaweya Amma
Ahmed el refaayJan 2007
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
MCSA
Self study·2019Dell servers
Dell community·2016Dell Network
Dell community·2016Red Hat Sales
Red Hat community·2016VMware
Self study·2016Red Hat technical
Red Hat community·2016Storage
Self study·2016Linux +
Self study·2016CCNA
Engineering Syndicate·2013GSM
Self study·2013English
Information technology center·2012LTE
Orascome Training Center·2012