
lobna Abd el-monsif Alkomy
IT Chief Operation officer
Haram, Giza, EgyptWork Experience
IT Chief Operation OfficerFull Time
- Job Details:As IT Chief Operations Officer (COO), is a strategic leader responsible for overseeing the day-to-day operations of the IT department. This role requires a strong technical background, coupled with exceptional leadership and management skills. The IT COO will drive operational excellence, ensure IT services align with business objectives, and foster a culture of innovation and continuous improvement. Key Responsibilities: • Strategic Planning: Develop and execute the IT department's strategic plan, aligning it with the organization's business goals. • Operational Excellence: Oversee the delivery of IT services, including infrastructure, network, security, and end-user support, ensuring high availability, performance, and security. • Financial Management: Manage the IT budget, optimizing resource allocation and cost-effectiveness. • Risk Management: Identify, assess, and mitigate IT risks, including cybersecurity threats. • Team Leadership: Lead and develop a high-performing IT team, fostering a collaborative and innovative work environment. • Vendor Management: Manage relationships with IT vendors and service providers. • Incident Management: Oversee incident response and resolution processes. • Compliance: Ensure compliance with industry regulations and internal policies. • Innovation: Drive digital transformation initiatives and explore emerging technologies.
ITI InstructorFreelance / Project
Information Technology Institute
Mar 2022 - Present -3 yrs, 3 months
Egypt , Giza
- Job Details:ITIL Instructor
Data center Operation ManagerFull Time
Education
Doctorate in Business Administration in Business Administration
Arab Academy for science and technologyJan 2020 - Jan 2023 - 3 yr
MBA in Business administration
Arab Academy for Science, Technology and Maritime Transport (AAST)Jan 2017 - Jan 2019 - 2 yr
Technical Diploma in IT
Information Technology Institute (ITI)Jan 2007 - Jan 2008 - 1 Year
Bachelor's Degree in Electronics and Communications
Tanta UniversityJan 2002 - Jan 2007 - 5 yr
Achievements
ITI Certification Doctorate in Business Administration CC Certificate MBA Certification ITIL certification Many Technical Certification Many training in TQM and 6 Sigma
Skills
- Commvault Experience
- Business Administration
- Symantic Netbackup
- Software Implementation
- vmware virtualization
- Veeam backup and replication
- ITIL
- Team conflicts
- ITIL V4
- digital transformation
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Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Cyber Security Certificate
ISC2·2024Project Management Professional
Udemy·2022Pricing Strategy
Udemy·2022ITIL V.4
PeopleCert·2019ITIL V.4
NewHorizon·2019TOT
NTI·2019 Microsoft workshop in implementation and administration the Virtual Machine Manager.
Microsoft·2015 Microsoft Certified Specialist: Server Virtualization with Hyper-V and System Center certification
2013 VMware Certified Associate Cloud
2013 VMware Certified Associate Data Center Virtualization
2013 VMware vSphere: Install, Configure, Manage [V5.1]
VMWare·2013 Symantec Net Backup 7.0 working with the VM’S backup, SQL database, Exchange 2010
OMS·2011 Symantec Net Backup 7.0 implementation and administration
OMS·2011 Accelerated Storage Area Network (SAN) Essentials
OMS·2010 IBM Tivoli Storage Manager 5.5 implementation and administration
IT Valley·2009 Cisco Certified Networks Associate 640-802
2008 Configuring Windows Vista ™ client 70-620
2008