
Lobna Saeed
Center Manager & Sales Associate at Yallayoga Studio
Heliopolis, Cairo, EgyptWork Experience
Center Manager & Sales AssociateFull Time
Yallayoga Studio
Sep 2020 - Present -4 yrs, 9 months
Egypt , Cairo
- Job Details:• Managing all financial reports and cash collection, making sure the system is updates regularly, paying all bills and ordering supplies • Preparing the monthly schedule of classes • Managing relations with teachers and onboarding them to deliver the best experience to customers • Organizing retreats and trips as separate projects to add and extra source of revenue • Managing all social media accounts whether through content planning, content creation, or events coverage • Responsible for client relations and customer satisfaction • Responsible for the center's sales and subscriptions • Gathering customer feedback through different channels; including surveys • Handling all customers' complaints and suggestions • Managing the team on daily basis and making sure the business operation is smooth
HR Business Partner - Technology DepartmentFull Time
Apr 2019 - Oct 2019 -6 months
Egypt , Cairo
- Job Details:mainly responsible for working directly with management and supervisors of the technology department. Analyze data trends to inform business decisions. Identify training needs for employees and monitor that training objectives are met. Handle summer internship projects, put vacancies requirements, and candidates interviews.
Education
Bachelor's Degree in Mass communication
Cairo University (CU)Jan 2013
Skills
Languages
English
Advanced