LM
Lobna Mostafa Ebrahim
Senior Export Coordinator at Middle East Glass
Haram, Giza, EgyptWork Experience
Senior Export CoordinatorFull Time
Middle East Glass
May 2022 - Present -3 yrs, 1 month
Egypt , Qalubia
- Job Details:•Handling customers in assigned export markets and ensure high service level. •Following up with the customers to receive the payments on time based on the payment term for every customer. •Preparing bids to key customers.
Export coordinatorFull Time
Middle East Glass
Jun 2018 - Apr 2022 -3 yrs, 10 months
Egypt , Qalubia
- Job Details:•Arranging to dispatch the order, which I receive from the export sales through communicating with the logistics department and the warehouse. •Issuing the price quotations to receive the CEO approval on the new prices. •Sending the samples to the customers. •Issuing the company monthly closing reports.
Customer Service AgentFull Time
Orange
Oct 2017 - Jan 2018 -3 months
Egypt , Giza
- Job Details:•I used to answer the customer questions, and resolved customer complains. •Provide information about products/services. •Assist with troubleshooting issues.
Education
Bachelor's Degree in Accounting
Helwan UniversityJan 2013 - Jan 2017 - 4 yr
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
FIATA course
Arab Academy for Science, Technology & Maritime Transport (AAST)·2019E-accounting course
Helwan University·2016