LM

Lobna Mostafa Ebrahim

Senior Export Coordinator at Middle East Glass

Haram, Giza, Egypt

Work Experience

  • Senior Export CoordinatorFull Time

    Middle East Glass

    May 2022 - Present -3 yrs, 1 month

    Egypt , Qalubia

    • Job Details:•Handling customers in assigned export markets and ensure high service level. •Following up with the customers to receive the payments on time based on the payment term for every customer. •Preparing bids to key customers.
  • Export coordinatorFull Time

    Middle East Glass

    Jun 2018 - Apr 2022 -3 yrs, 10 months

    Egypt , Qalubia

    • Job Details:•Arranging to dispatch the order, which I receive from the export sales through communicating with the logistics department and the warehouse. •Issuing the price quotations to receive the CEO approval on the new prices. •Sending the samples to the customers. •Issuing the company monthly closing reports.
  • Customer Service AgentFull Time

    Orange

    Oct 2017 - Jan 2018 -3 months

    Egypt , Giza

    • Job Details:•I used to answer the customer questions, and resolved customer complains. •Provide information about products/services. •Assist with troubleshooting issues.
  • Education

    • Bachelor's Degree in Accounting

      Helwan University

      Jan 2013 - Jan 2017 - 4 yr

    Skills

    • Time Management
    • Sales Operations
    • Adaptability
    • Problem Solving
    • Oracle

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • FIATA course

      Arab Academy for Science, Technology & Maritime Transport (AAST)·2019
    • E-accounting course

      Helwan University·2016
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