Lobna Mostafa

AdminFull Time

• Job Details:Checking the kid’s daily attendance. Responsible for monitoring teacher’s breaks and making sure that every teacher is inside her class. Checking bus attendance list daily. Supervising the store organization with one of the assistants. Making receipt if the parent needs to pay the fees and pass the money by the manager. Checking the nursery number and e-mail every day at the morning for any massages sent by the parents. Handling weekly food order and getting the owner approval for what is needed. Checking the food allocation every day and food tasting. Making first interview with the new assistants and giving them a briefing about the rules and regulation. Making monthly meeting for the assistants discussing any updates. Making monthly meeting with the educational manager discussing any updates for the teachers. Making sure that the monthly schedules, allergy list, bus list, menu are hanged on every class. Supervising the nursery classes, bathroom, kitchen, garden, and breaks for the teachers and assistants. Informing the managing director for the parents comments either orally or in written form. Determine the interviews or tour dates with the parent. Making tour with the new parents in the nursery and giving them a briefing about the nursery system.

Online sales & marketing SpecialistsFull Time

• Job Details:• Coordinate sales activities, setting sales goals, making sales forecasts, managing the company's website, performing research on the Internet, and converting leads to customers. • Follow and analysis customer’s activity through social media and website • Participate and supervise online campaigns and marketing events • Manage online operations through the backend system & ERP to ensure orders were shipped on time. • Explained product performance, application and benefits, described available options, and answer customers' questions. • Answer online customer inquiries in a timely manner. • Communicate with customers via email to inform them of new products features promotions.

Online sales coordinatorFull Time

• Job Details:• Managing oteena marketplace account on souq.com and jumia.com. • Managing Online Warehouse and inventory database • Responsible for acting as a link between customers and company. • Assists with complaints, orders, errors, account questions, billing, cancellations, and other queries and manage the warehouse. • Attracts potential customers by answering product and service questions; suggesting information about other products and services. • Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. • Opens customer accounts by recording account information. • Maintains customer records by updating account information.