LE
Lobna Tarek El Sersy
Sales, Marketing & Customer Service
Nasr City, Cairo, EgyptWork Experience
Business Development Full Time
Lanai Holdings
Jan 2012 - Present -13 yrs, 5 months
Egypt , Cairo
- Job Details:o Responsible for handling marking company products and recruit new customers o Searching for new suppliers. o Contacting with supplier, give them good impression for my company & our market share. o Dealing with different suppliers from different countries. o Solving any Problem occurs between customer & Supplier. o Handling local and overseas Exhibitions to promote company products.
Marketing Coordinator Full Time
Lanai Holdings
Jul 2009 - Dec 2011 -2 yrs, 5 months
Egypt , Cairo
- Job Details:o Conduct market survey & determine the market needs. o Market analysis including competitors & pinpoint opportunities, o Run market campaign, contact with clients & introduce them the new Supplier, New Product. o Generate chart with the information & inquiries I got from our clients. o Provide customer support by handling customers inquires, and then follow up with the customers. o Make offers to the clients & negotiate with them until reach a good deal. o Being the customer adviser of the best time to buy & from which Origin. o Contact with our client to check their satisfaction & ask for new inquiries” Service After sale”.
Office ManagerFull Time
- Job Details:o Answering phone calls and taking accurate messages, and informing the required person with all missed calls and messages received. o Arranging appointments. o Handling the reception area and office requirements. o Travel arrangements, airlines and hotels booking. o Train new employees. o Typing memos, letters, and general documents. o Sending and receiving faxes. o Prepare Time Sheets & Update Organizational memberships o Maintaining a comprehensive filling system for all original documents and data entry. o Perform other related duties as required.
Sales Internship
Contrast International CO
Jul 2005 - Oct 2005 -3 months
Egypt , Cairo
- Job Details:Some paper work, Tel Sales Meeting Clients
Education
Bachelor's Degree in Islamic Monument
Ain Shams University (ASU)Jan 2003 - Jan 2006 - 3 yr
High School - Thanaweya Amma
El-Manar SchoolJan 2002
Languages
Arabic
FluentEnglish
AdvancedFrench
Beginner
Training & Certifications
Human Resources Management Certificate
AUC·2007Basic Business Skills Acquisition Program
Future Generation Foundation·2006