LE

Lobna Tarek El Sersy

Sales, Marketing & Customer Service

Nasr City, Cairo, Egypt

Work Experience

  • Business Development Full Time

    Lanai Holdings

    Jan 2012 - Present -13 yrs, 5 months

    Egypt , Cairo

    • Job Details:o Responsible for handling marking company products and recruit new customers o Searching for new suppliers. o Contacting with supplier, give them good impression for my company & our market share. o Dealing with different suppliers from different countries. o Solving any Problem occurs between customer & Supplier. o Handling local and overseas Exhibitions to promote company products.
  • Marketing Coordinator Full Time

    Lanai Holdings

    Jul 2009 - Dec 2011 -2 yrs, 5 months

    Egypt , Cairo

    • Job Details:o Conduct market survey & determine the market needs. o Market analysis including competitors & pinpoint opportunities, o Run market campaign, contact with clients & introduce them the new Supplier, New Product. o Generate chart with the information & inquiries I got from our clients. o Provide customer support by handling customers inquires, and then follow up with the customers. o Make offers to the clients & negotiate with them until reach a good deal. o Being the customer adviser of the best time to buy & from which Origin. o Contact with our client to check their satisfaction & ask for new inquiries” Service After sale”.
  • Office ManagerFull Time

    Select for Communication & Information Technology

    Apr 2007 - Jun 2009 -2 yrs, 2 months

    Egypt , Cairo

    • Job Details:o Answering phone calls and taking accurate messages, and informing the required person with all missed calls and messages received. o Arranging appointments. o Handling the reception area and office requirements. o Travel arrangements, airlines and hotels booking. o Train new employees. o Typing memos, letters, and general documents. o Sending and receiving faxes. o Prepare Time Sheets & Update Organizational memberships o Maintaining a comprehensive filling system for all original documents and data entry. o Perform other related duties as required.
  • Sales Internship

    Contrast International CO

    Jul 2005 - Oct 2005 -3 months

    Egypt , Cairo

    • Job Details:Some paper work, Tel Sales Meeting Clients
  • Education

    • Bachelor's Degree in Islamic Monument

      Ain Shams University (ASU)

      Jan 2003 - Jan 2006 - 3 yr

    • High School - Thanaweya Amma

      El-Manar School

      Jan 2002 

    Skills

    • Surfing the internet
    • Word, Excel, PowerPoint
    • Marketing
    • Access.
    • Sales
    • Human Resources

    Languages

    • Arabic

      Fluent
    • English

      Advanced
    • French

      Beginner

    Training & Certifications

    • Human Resources Management Certificate

      AUC·2007
    • Basic Business Skills Acquisition Program

      Future Generation Foundation·2006
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