
Lobna Ahmed Abdel Salam
Office Manager at Grofin Egypt
Maadi, Cairo, EgyptWork Experience
Senior Officer - Coordinator and Executive Assistant to the Country ManagerFull Time
Harsco Infrastructure/ SGB for Scaffolding
Nov 2014 - Dec 2015 -1 yr, 1 month
Egypt , Cairo
- Job Details: ▪ Responding to all incoming sales enquiries by telephone, fax and email. ▪ Follow up enquiries, prepare proposals and quotations then submitting them to the clients ▪ Coordinate between the sales engineers and clients. ▪ Ensure a good tracking system for all paper work. ▪ Issue work orders once receiving purchase orders from clients and liaise with our yard team to make sure they deliver materials on time. ▪ Ensure all job files are up to date and maintain critical documents such as invoices, delivery tickets, purchase orders and work orders. ▪ Manage negotiations about any loss or damages in our rented materials, follow up with clients and make sure they are informed about our terms and conditions. ▪ Updating CRM with all active, won or lost quotations on daily basis ▪ Keep a register with our existing clients and potential future clients. ▪ Keeping a register for quotations and market opportunities with high/medium/low probabilities to present in weekly meetings. ▪ Manage Travel Arrangements. ▪ Devising and maintaining office systems. ▪ Serving as administrative liaison for all positions reporting to the general manager. Providing administrative support, which included organization and daily maintenance of office, communication system, filing, correspondence, copying, etc. ▪ Organizing and maintaining diaries and making appointments. ▪ Liaising with clients, suppliers and other staff. ▪ Arrange meetings and conference calls ▪ Procuring monthly office stationary ▪ Travel Arrangements: o Flights and Accommodation Booking o Visa Arrangements o Invitation and Business letters ▪ Manage all related correspondences ▪ Coordinate between office departments and set up an efficient and reliable filing system ▪ Receive and send invoices to clients ▪ Organize and schedule appointments ▪ Responsible for Meetings Minutes ▪ Liaising with clients and suppliers
Education
Bachelor's Degree in Egyptology
Faculty of Tourism & HotelsJan 2007 - Jan 2012 - 5 yr
High School - Thanaweya Amma
lycee el horreyaJan 2007
Activities
Event Planner and Organizer at Dance for Life
Volunteering
Dec 2006 - Dec 2007 -1 yr
Skills
- Problem Solving
- Fluent in French
- Communicationg skills
- Hard Skills
- Administration
- Microsoft Office
- administrative work
- Research
- Leadership Management
- History study
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Languages
Arabic
FluentEnglish
FluentFrench
Advanced
Training & Certifications
Customer Relation Management Skills
Instructor : Abir Zahra·2013Team Building Activities
Instructor Amira Shalaby·2012DELF and DALF Diplomas
Institut Français d'Égypte au Caire·2005