Loay Ghreep

E-finance

• DevOps and Payment Applications EngineerFull Time

  Nov 2022 - Present -2 yrs, 7 months

  Egypt

  • Job Details:- Developed and managed CI/CD pipelines using Jenkins for vendor builds, automating deployment processes. - Managed Kubernetes clusters in UAT and development environments. - Led backend deployment and UAT for vendor-based projects such as "Sharm Taxi" and "Egyptian N. Railways." - Implemented monitoring solutions with Zabbix, DynaTrace, and Kibana, reducing system downtime. - Provided Tier 3 support, ensuring technical alignment with operations managers and stakeholders. - Deployed and tested key systems for projects including "Egyptian National Railways." - Improved SLA metrics and deployment efficiency through scripting and automation. - Managed global vendor operations and facilitated cross-functional collaboration. - Developed a custom monitoring system, reducing downtime by 60%.
• Support EngineerFull Time

  Sep 2021 - Nov 2022 -1 yr, 2 months

  Egypt , Alexandria

  • Job Details:- Provided 24/7 support for the ENR digitalization project, completing over 1,500 software deployments. - Resolved 500+ IT tickets, including network and hardware/software issues. - Maintained light current systems (IPTV, access control, firefighting) with a 15-minute SLA.