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Loay Ayman Allam

Senior Technical Advisor at Vodafone

New Cairo, Cairo, Egypt

Work Experience

  • Customer care specialistFull Time

    Schneider electric

    May 2018 - Present -7 yrs, 1 month

    Egypt , Cairo

    • Customer Relationship Officer Full Time

      Arab Bank

      Jun 2015 - Present -10 yrs

      Egypt , Cairo

      • Senior Technical AdvisorFull Time

        Vodafone

        Dec 2014 - Present -10 yrs, 6 months

        Egypt , Cairo

        • Job Details:I'm working on Vodafone UK support team. Helping customers with technical issues with their mobile phones or with network connectivity. Job needs excellent language skills as well as personal ability to handle angry or frustrated customers.

        • Education

        • BSc in Business Administration

          British University in Egypt (BUE)

          Jan 2010 - Jan 2014 - 4 yr

        • High School - American diploma

          Future Windows International School

          Jan 2006 

        Skills

        • Operations
        • managment
        • Customer Service
        • Sales

        Languages

        • English

          Fluent

        Training & Certifications

        • Six Sigma

          American Chamber online·2014

        • Communication in the Work Place

          American Chamber online·2014
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