LS

Loai Sebaai

Customer Account Manager at dopay egypt

Giza, Egypt

Work Experience

  • Bank Teller

    abu dhabi islamic bank

    Dec 2018 - Jan 2022 -3 yrs, 1 month

    Egypt

    • Job Details:Responsible for all cash transactions (deposits & withdrawals), all cheques transactions, foreign exchanges transactions, remittances transactions, e-finance transactions and atm custody & second key of branch's vault, promotes and sells the bank’s products and services to achieve the yearly set target, using cross-selling techniques with existing customers, ensuring that customers’ profiles are updated through implementing the kyc principle.
  • Customer Account Manager

    dopay egypt

    Egypt

    • Job Details:Develops positive relationships with clients, resolves conflicts and provides solutions to customers in a timely manner, ensures clients receive requested services in a timely fashion, coordinates with staff members working on the same account to ensure consistent service, services multiple clients concurrently, builds strong client relationships to maintain old business and acquire new customers, collaborates with various internal departments to ensure that they fulfill all customer requests, resolves complaints and keeps track of all processes that pertain to the client's desires.
  • Customer Account Manager

    makane group

    Saudi Arabia

    • Job Details:Involve communicating with existing or new clients to develop their accounts, coordinating with agency departments to create and implement marketing campaigns & resolve any issues that arise, develops sales strategies and approaches for various products & services.
  • head teller

    suez canal bank

    Egypt

    • Job Details:Maintains a cash drawer balances & audits the cash drawer according to policy and schedule, supervises other bank tellers and their cash drawers, motivates the other bank tellers to always remain friendly and professional, handles upset or irate customers, sells bank products such as credit cards, personal loans, banking accounts, trains new tellers in bank practice and procedures, searches for the cause of an overage or shortage when a teller’s drawer does not balance correctly.
  • Education

    • Bachelor's Degree in law

      Ain Shams University (ASU)

      Jan 2017 

    Skills

    • Punctual
    • Hard Worker
    • Ambitious
    • Flexible
    • Knowledge seeker
    • Capable of working under pressure
    • Goal oriented
    • Excellent team worker

    Languages

    • English

      Intermediate
    • Arabic

      Intermediate
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