Lito Saranilla

IT Help Desk at Canadian Medical Center

Dammam, Saudi Arabia

Canadian Medical Center

Nov 2018 - Present -6 yrs, 6 months

Saudi Arabia

Job Details:Provided remote support for software, system, and network troubleshooting across branch locations. Installed and managed operating systems, antivirus software, and ERP system. Supported and repaired IT hardware, printers, and scanners. Configured and monitored CCTV systems and biometric devices. Administered user account setup and assisted with cyber security audit and implementation.

CBE Prime Holding, Inc.

Feb 2017 - Jul 2018 -1 yr, 5 months

Philippines

Job Details:Oversaw and maintained computer systems and software. Supervised IT staff, provided support and documentation, and assisted with software/system rollouts. Established security systems and created technical training materials.

CBE Prime Holding, Inc.

Jan 2016 - Feb 2017 -1 yr, 1 month

Philippines

Job Details:Set up and configured servers for pawnshop monitoring. Installed and maintained CCTV, biometric, and alarm systems. Assisted employees with software/hardware issues.

CBE Prime Holding, Inc.

May 2013 - Jan 2016 -2 yrs, 8 months

Philippines

Job Details:Assisted employees with software/hardware issues. Assembled and maintained PCs, laptops, and peripherals. Set up and configured routers and resolved network issues.

Bachelor's Degree in Information Technology
Panpacific University
Jan 2013 12 yr 4 Months