Basic Info

Lina Aref

7 years

Alexandria, Egypt

Bachelor's Degree

Experienced

Work Experience

Foreign Affairs Coordinator at Alexandria Business Association

Experience Details

Foreign Affairs Coordinator

Administration, Project/Program Management

Entry Level

N/A


Company Details

Alexandria Business Association

Alexandria, Egypt

More than 1000 employees

Business Services - Other

N/A

Sep 2015 to present (1 year 3 months)
After Sales Customer Representative at Volks Wagen

Experience Details

After Sales Customer Representative

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Volks Wagen (multinational)

Alexandria, Egypt

101-500 employees

Automotive, Automotive

N/A

Apr 2015 to Jun 2015 (2 months)
Front Office Agent at Four Seasons Hotel

Experience Details

Front Office Agent

Hospitality/Hotels/Food Services, Tourism/Travel, Customer Service/Support

Entry Level

N/A


Company Details

Four Seasons Hotel (multinational)

Alexandria, Egypt

101-500 employees

Food and Beverage Production, Hospitality/Hotels, Food Services/Restaurants/Catering

N/A

Jul 2014 to Apr 2015 (9 months)
Cabin Crew at Emirates Airlines

Experience Details

Cabin Crew

Customer Service/Support, Hospitality/Hotels/Food Services, Tourism/Travel

Entry Level

N/A


Company Details

Emirates Airlines (multinational)

Dubai, United Arab Emirates

More than 1000 employees

Airlines/Aviation, Consumer Services , Travel and Tourism

N/A

Jul 2013 to Dec 2013 (5 months)
Admin at House of English school

Experience Details

Admin

Administration, Customer Service/Support

Entry Level

N/A


Company Details

House of English school

Alexandria, Egypt

51-100 employees

Education

N/A

Mar 2012 to Jun 2013 (1 year 3 months)
Office Manager at Blue Ocean Advertising Boutique

Experience Details

Office Manager

Administration

Entry Level

N/A


Company Details

Blue Ocean Advertising Boutique

Alexandria, Egypt

11-50 employees

Marketing and Advertising, Consumer Services

N/A

May 2011 to Oct 2011 (5 months)
Customer Service Representative at Vodafone Egypt

Experience Details

Customer Service Representative

Customer Service/Support, Sales/Retail

Entry Level

N/A


Company Details

Vodafone Egypt (multinational)

Alexandria, Egypt

More than 1000 employees

Telecommunications

N/A

Mar 2009 to Dec 2010 (1 year 9 months)
Customer service rep (intern) at Vodafone egypt

Experience Details

Customer service rep (intern)

Customer Service/Support, Sales/Retail

Student

N/A


Company Details

Vodafone egypt (multinational)

Alexandria, Egypt

More than 1000 employees

Consumer Services , Telecommunications

N/A

Jul 2008 to Oct 2008 (3 months)
Admin (intern) at Techno Kids

Experience Details

Admin (intern)

Administration, Customer Service/Support

Student

N/A


Company Details

Techno Kids

Alexandria, Egypt

11-50 employees

Education, Arts and Crafts

N/A

Jul 2007 to Oct 2007 (3 months)

Education

Bachelor's Degree in business

Education Details

Bachelor's Degree

business

Alexandria University faculty of commerce english section, Egypt

Not specified

N/A

N/A

Alexandria University faculty of commerce english section
2006 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

girard

Egypt

2006

A / Excellent / 85 -100%

N/A

girard
2006

Certifications

Certificate details

Business Comunication - Fundamental of Business Writting

Oct 2016

85 out of 100

https://alison.com/dashboard/

#801-7930914

alison.com

online course
self-learner
certified course
17 October 2016

Training and Courses

Training/Course Details

CSR Diplomat

Feb 2016

AUC

4 months intense courses- Certified diplomat as a CSR manager

Training/Course Details

Soft Skills

Jun 2011

I Learn training center

Start up your engine

Training/Course Details

Business communication - Fundamental of Business Writting

Oct 2016

alison.com

self-learner online course Certified Course 17 October 2016

This profile is fresh!
Last update 11 days ago.

Jobseeker photo

Profile Skills and Keywords

AdminAdministrationAfter Sales Customer RepresentativeAirlinesArabicArts And CraftsAutomotiveAviationBusinessBusiness Communication - Fundamental Of Business WrittingBusiness Comunication - Fundamental Of Business WrittingBusiness DevelopmentBusiness Services - OtherCSR DiplomatCabin CrewCateringConsumer ServicesCustomer ServiceCustomer Service RepCustomer Service RepresentativeEducationEmirates AirlinesEnglishFood And Beverage ProductionFood ServicesForeign Affairs CoordinatorFour Seasons HotelFrenchFront Office AgentHRHospitalityHotelsMarketing And AdvertisingOffice ManagerPrProgram ManagementProjectRestaurantsRetailSalesSoft SkillsSupportTelecommunicationsTourismTravelTravel And TourismVodafone EgyptVolks Wagen

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Fluent

: Fluent

: Advanced

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Fields of Expertise

customer service

customer service

: Expert

: Extreme - I love it!

:

5-7 years

administration

administration

: Advanced

: High

:

1-3 years

Pr

Pr

: Advanced

: Extreme - I love it!

:

1-3 years

HR

HR

: Beginner

: Extreme - I love it!

:

Less than 1 year

Online Presence

https://eg.linkedin.com/in/lina-aref-64713a93

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