Lina bahi Allam

Senior Account ManagerFull Time

• Job Details: - Developing strategies, utilizing social media channels, implementing strategies, calculating budgets, reporting & tracking of results for all Nineteen84’s clients.  - Setting up day to day management for Nineteen84 clients; developing long term strategies, - Analyzing and interpreting all online marketing activities through systematized reporting and tracking - Creating new and fresh ideas to improve content and processes.  - Following up on leads and winning new clients. - Developing and implementing strategic plans to manage and grow accounts. - Retaining clients and building strong, trusting relationships.  -Understanding client needs and identifying new business opportunities.  -Providing superior customer service and ensuring client satisfaction.  -Communicating and coordinating with internal teams to deliver solutions. - Identifying opportunities for improvement and proposing new tools and processes.  - Supporting Public Relations activities when needed and building relations with vendors and influencers

Sales Specialist (B2B)/Social Media ModeratorFull Time

• Job Details:Sales Specialist (B2B):  -Enrolling new restaurants on Uber Eats App, MENA Region and South Africa.  -Creating new leads and reaching out to them.  -Performing cost-benefit analyses of existing and potential customers.  -Maintaining positive business relationships to ensure future sales.  -Dealing with inbound and outbound calls.  -Updating each account on salesforce with the required information and status. Social Media Moderator:  -Delivering high-quality service across multiple support platforms (email, chat and social media), MENA Region and South Africa.  - Upholding Uber community guidelines.  - Developing engagement and creative content for regularly scheduled posts.  - Creating solutions for new and non-frequent issues. - Approving documents for newly hired delivery partners/drivers in North America (Project).  - Ensuring strategic targets are regularly and seamlessly met.

Hr CoordinatorFull Time

• Job Details:- Maintaining payroll information by collecting and calculating pertinent data. - Updating payroll records by providing changes in savings, deductions, job titles, and department/division transfers.  -Providing payroll information by attending to queries and requests.  -Assisting with recruitment, employee records, and administrative support to Target clients.