LE

Lily Emad

Walking Tour Guide at Guruwalk

Egypt

Work Experience

  • Front Office Executive

    The Makadi Spa Hotel

    Jul 2023 - Oct 2023 -3 months

    Egypt

    • Job Details:Welcomed and assisted guests, handled check-ins/outs, resolved guest complaints, and coordinated with departments.

  • Walking Tour Guide

    Guruwalk

    May 2023 - Present -2 yrs

    Egypt

    • Job Details:Delivered engaging historical and cultural tours, managed groups, answered questions, and ensured guest satisfaction.

  • Front Office Executive

    The Makadi Spa Hotel

    Jul 2022 - Oct 2022 -3 months

    Egypt

    • Job Details:Welcomed and assisted guests, handled check-ins/outs, resolved guest complaints, and coordinated with departments.

    • Education

    • Bachelor's Degree in Psychology

      South Valley University (SVU)

      Jan 2025 

    Skills

    • Microsoft Office (Word, Excel, PowerPoint)
    • Hospitality & Customer Service
    • Flexibility & Teamwork
    • Fast Learning & Working Under Pressure
    • Communication
    • Public Speaking

    Languages

    • Arabic

      Fluent

    • English

      Fluent

    • German

      Beginner
    Share this Profile