Lewis Ithagi

Barista

• Job Details:Prepared and served a variety of coffee beverages, adhering to standardized recipes and ensuring high-quality presentation. Operated and maintained coffee-making equipment, including espresso machines and grinders, ensuring optimal functionality. Assisted customers with menu selections, providing detailed information on coffee blends, brewing methods, and food pairings. Managed inventory and restocked supplies, ensuring the availability of ingredients and maintaining organized storage areas. Handled customer transactions efficiently, processing payments and issuing receipts while balancing the cash register. Maintained cleanliness and organization of the coffee bar, seating areas, and workstations throughout shifts. Created latte art and specialty drinks, enhancing the customer experience with visually appealing presentations. Collaborated with team members to ensure smooth operations, assisting with tasks and providing support as needed.

Technical Sales Supervisor

• Job Details:Accomplish departmental objectives by supervising staff and organizing work processes to enhance operational efficiency. Implement and enforce systems, procedures, and policies to align with company standards and regulatory requirements. Monitor employee productivity by providing useful feedback and training to improve performance and job skills. Set goals for performance and deadlines in ways that comply with the company's plans and vision. Organize workflow and ensure that employees understand their duties or delegated tasks clearly and effectively. Schedule work shifts to ensure optimal coverage and operational efficiency during peak and off-peak hours. Train employees for their roles to ensure they meet job requirements and adhere to company standards. Give employees constructive feedback on their performance to support their professional growth and development.

Technical Sales Representative

• Job Details:Develop and maintain client relationships through regular communication, addressing their technical needs and concerns effectively. Present and demonstrate technical products to clients, highlighting features and benefits to drive sales and engagement. Prepare and deliver compelling sales presentations and proposals tailored to client specifications and requirements. Clearly convey product information and engage with customers effectively. Influence potential buyers to make a purchase. Provide excellent support and address customer inquiries or issues. Understand and explain product features, benefits, and differences.