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Lea Weber

Sales Associate TESLA Germany

Heliopolis, Cairo, Egypt

Work Experience

  • Sales Associate TESLA GermanyFull Time

    Tesla Stuttgart

    Apr 2018 - May 2019 -1 yr, 1 month

    Germany , Stuttgart

    • Job Details:Person of contact in Store, customer interaction Providing professional guidance to customers with specific information about products High Standart Customer Service Managing own Customer Pipeline Sales Conversations - assisting clients to match their expectations and needs with their future Tesla Creating a professional and enjoyable customer journey for everyone as an individual in a familiar atmosphere Attaining the highest level of customer satisfaction & loyalty Achieving daily and monthly targets Constant reassessment and striving for perfection of workflow, timing, service quality and economical development Administrative Work Taking/Making Calls - assisting customers with individual requests, scheduling test drives & appointments Guiding Test Drives and brief customers about the Tesla Conflict & Complaint Management
  • Cabin Crew / Flight CrewFull Time

    Emirates Airlines

    Sep 2015 - Sep 2017 -2 yrs

    United Arab Emirates , Dubai

    • Job Details:Customer interaction, greeting and getting to know the customers, making conversation and introducing one self as the person of contact , Creating a unique inflight experience for each customer as an individual and creating a familiar atmosphere, attaining the highest level of customer satisfaction and loyalty, Controlling conflict and sensitive situations with tact in a highly efficient and professional manner, Working under high pressure for on time departures whilst following strict safety procedures, Managing medical cases, Working with a daily changing cosmopolitan team. When required,taking the lead and responsibility of the team Constant reassessment and striving for perfection of workflow
  • Hotel SpecialistFull Time

    Le Meridien

    Aug 2013 - Sep 2015 -2 yrs, 1 month

    Germany , Nuernberg

    • Job Details:Certified training in all departments of Food & Beverage, Front Office, Banquet and Eventmanagement telephone inquiries and correspondence from the event office, salesconversations including event managing,location selection,catering services, seating arrangements, technical requirements,collateral activities person of contact during events, ensuring a smooth accomplishment of events briefings with corresponding departments to ensure practicability of a flowing course exclusive cuisine, high standard a la carte service planning,preliminary work and set up prior the events/banquets, congresses or meetings person of contact during congresses and meetings,ensuring smooth running communication with corresponding departments performing as a team of high quality service personal during events Supervising housekeeping staff,responsibility for internal quality
  • Education

    • Diploma in Environmental Technology

      Fachoberschule Umwelttechnologie Triesdorf, Ansbach, Germany

      Jan 2013 

    Achievements

    Sales Person of the month at TESLA Stuttgart - continues for over 10 months Selected Brand Embassador at Emirates Airlines Dubai

    Skills

    Languages

    • English

      Fluent
    • German

      Fluent
    • Arabic

      Beginner
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