
Lea Weber
Sales Associate TESLA Germany
Heliopolis, Cairo, EgyptWork Experience
Sales Associate TESLA GermanyFull Time
Tesla Stuttgart
Apr 2018 - May 2019 -1 yr, 1 month
Germany , Stuttgart
- Job Details:Person of contact in Store, customer interaction Providing professional guidance to customers with specific information about products High Standart Customer Service Managing own Customer Pipeline Sales Conversations - assisting clients to match their expectations and needs with their future Tesla Creating a professional and enjoyable customer journey for everyone as an individual in a familiar atmosphere Attaining the highest level of customer satisfaction & loyalty Achieving daily and monthly targets Constant reassessment and striving for perfection of workflow, timing, service quality and economical development Administrative Work Taking/Making Calls - assisting customers with individual requests, scheduling test drives & appointments Guiding Test Drives and brief customers about the Tesla Conflict & Complaint Management
Cabin Crew / Flight CrewFull Time
Emirates Airlines
Sep 2015 - Sep 2017 -2 yrs
United Arab Emirates , Dubai
- Job Details:Customer interaction, greeting and getting to know the customers, making conversation and introducing one self as the person of contact , Creating a unique inflight experience for each customer as an individual and creating a familiar atmosphere, attaining the highest level of customer satisfaction and loyalty, Controlling conflict and sensitive situations with tact in a highly efficient and professional manner, Working under high pressure for on time departures whilst following strict safety procedures, Managing medical cases, Working with a daily changing cosmopolitan team. When required,taking the lead and responsibility of the team Constant reassessment and striving for perfection of workflow
Hotel SpecialistFull Time
Le Meridien
Aug 2013 - Sep 2015 -2 yrs, 1 month
Germany , Nuernberg
- Job Details:Certified training in all departments of Food & Beverage, Front Office, Banquet and Eventmanagement telephone inquiries and correspondence from the event office, salesconversations including event managing,location selection,catering services, seating arrangements, technical requirements,collateral activities person of contact during events, ensuring a smooth accomplishment of events briefings with corresponding departments to ensure practicability of a flowing course exclusive cuisine, high standard a la carte service planning,preliminary work and set up prior the events/banquets, congresses or meetings person of contact during congresses and meetings,ensuring smooth running communication with corresponding departments performing as a team of high quality service personal during events Supervising housekeeping staff,responsibility for internal quality
Education
Diploma in Environmental Technology
Fachoberschule Umwelttechnologie Triesdorf, Ansbach, GermanyJan 2013
Achievements
Sales Person of the month at TESLA Stuttgart - continues for over 10 months Selected Brand Embassador at Emirates Airlines Dubai