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Layem Updates
IT Support Engineer at Starlink
Jubail, Saudi ArabiaWork Experience
Almuzain-Yesref
Feb 2024 - Present -1 yr, 4 months
Saudi Arabia
- Job Details:Diagnosed and troubleshot hardware, software, and telecommunication equipment. Worked on LAN, WAN, routers, and networking.
Starlink
Nov 2023 - Present -1 yr, 7 months
Saudi Arabia
- Job Details:Provided technical support for hardware, software, and network issues, resolving 95% of incidents on the first call. Managed active directory accounts, configured and managed endpoint security solutions, and provided remote support.
3D International
Sep 2020 - Nov 2023 -3 yrs, 2 months
Saudi Arabia
- Job Details:Provided full IT support for offices, computer labs, and desktop servers. Coordinated with social media and website development teams.
Education
Bachelor's Degree in IT
Kolhan UniversityJan 2017 - Jan 2020 - 3 yr
Skills
- Active Directory
- DNS
- DHCP
- ERP Implementation
- Technical Support
- Remote Support
- Group Policy
- Server configuration
- system updates
- Data recovery
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Languages
English
FluentHindi
FluentUrdu
Fluent