Lawrence Labib Kirollos Eskondos

International Account Senior ConsultantFull Time

• Job Details:Handling high value customers’ billing and technical queries.

English Support Professional Full Time

• Job Details:Handling customers enquiries about Sirius & XM satellite radios functionality, price, subscriptions & online order problems.

International Account Senior Technical Advisor Full Time

• Job Details:TCS (Technical Support & Coaching) 1. Handling first line technical agents for their customer queries. 2. Handling Vodafone SIM cards problems as in calls, text, and internet connection on mobile phones, MBB devices & Lap top and email setup. 3. Using LMI program to remote access the customers' computers and mobile phones to help with the above queries when needed.