Basic Info

Laura Masoad

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Underwriter at Egyptian Life Takaful GIG

Experience Details

Underwriter

Accounting/Finance

Entry Level

N/A


Company Details

Egyptian Life Takaful GIG (multinational)

Cairo, Egypt

101-500 employees

Insurance

www.giglt.com.eg

Sep 2014 to present (2 years 3 months)
Customer Service Representitive at Vodafone Ireland Account

Experience Details

Customer Service Representitive

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone Ireland Account (multinational)

Egypt

More then 1000 employees

Consumer Services

www.vodafone.ie

Mar 2014 to Oct 2014 (7 months)
Customer Service Representitive at Vodafone Qatar Account

Experience Details

Customer Service Representitive

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone Qatar Account (multinational)

Cairo, Egypt

More then 1000 employees

Consumer Services , Import and Export

www.vodafon.com.eg

Dec 2012 to Mar 2014 (1 year 3 months)
Customer Service Representer at Xceed

Experience Details

Customer Service Representer

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Xceed (multinational)

Cairo, Egypt

More then 1000 employees

Consumer Services

www.xceedcc.com

Sep 2009 to Nov 2012 (3 years 2 months)

Education

Faculty of Tourism and Hotels in Guidance Department

Education Details

Faculty of Tourism and Hotels

Guidance Department

Faculty of tourism and hotels, Egypt

A / Excellent / 85 -100%

N/A

N/A

Faculty of tourism and hotels
2005 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Saint Fatima school

Egypt

2005

A / Excellent / 85 -100%

N/A

Saint Fatima school
2005

Certifications

Certificate details

Amadeus Certificate

Nov 2014

94 out of 100

N/A

N/A

Amadeus Training Centre

N/A

IELTS
Oct 2016

Certificate details

IELTS

Oct 2016

7.5 out of 10

N/A

N/A

IDP

N/A

This profile is fresh!
Last update 1 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdaptiveAmadeus CertificateArabicConsumer ServicesCreativityCustomer ServiceCustomer Service RepresenterCustomer Service RepresentitiveEgyptian Life Takaful GIGEnglishEnthusiasmFinanceFlexibleFrenchGermanGuidance DepartmentHard WorkerIELTSImport And ExportInsuranceMicrosoft OfficeMicrosoft WordNegotiatorPresenterSupportSupportiveTeam WorkingUnderwriterUnderwritingVodafone Ireland AccountVodafone Qatar AccountXceed

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Beginner

: Beginner

: Beginner

: Beginner

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

1-3 years

Customer Service

Customer Service

: Expert

: High

:

3-5 years

Fields of Expertise

Underwriting

Underwriting

: Expert

: Extreme - I love it!

:

1-3 years

Customer service

Customer service

: Advanced

: High

:

1-3 years

Insurance

Insurance

: Beginner

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Negotiator, Presenter, Flexible / Adaptive, Supportive

Online Presence

 https://m.facebook.com/home.php?refsrc=http%3A%2F%2Fwww.facebook.com%2F&refid=8&_rdr

Laura is looking for new exciting career opportunities… Please share…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Laura's full profile and find more great talent and professionals to join your team.