Latefa Essam Selim

Admin & Finance Officer

Giza, Giza, Egypt

National Employment Pact

Nov 2017 - Nov 2019 -2 yrs

Egypt , Giza

Job Details:(As making sure that all reports and invoices are delivered correctly and before the deadline, all centralized functions leaves are communicated to them, watching all NEP annual, emergency, sick and unpaid leaves, preparing any needed report and archiving all documents monthly, in addition to petty cash management.) Essential function of the job: • Track and report NEP leaves. • Settle the petty cash with admin and finance officers of NEP branches and projects. • Manage NEP-centralized petty cash. • Categorize record, report and archive all NEP petty cash settlement. • Collect quotation for NEP procurements. • Advise and support NEP staff on the admin and finance procedures which have to be done for procurement, transportation, accommodation, travel, etc. • Assist in organizing NEP employment events.

ESNAD

Jul 2017 - Sep 2017 -2 months

Egypt , Cairo

Job Details:• Set priorities and achieve multiple creation tasks, and meet deadlines. • Follow up all customer related issues and provide timely feedback "Vodafone Egypt High Customers". • Support group wait before handling groups’ queries and explanation invoices. • Create a seamless communication channel with different departments to solve customer problems and requests when needed in a professional manner. • Dealing with all kinds of USB and basic internet hassles. • Provide customers with superior recommendations, procedures, and be a driver for customer satisfaction and loyalty. • Coordinate with customers and help them answer any questions or issues arising from their use of Vodafone's business solutions and devices. • Commitment to customer operations management procedures and policies.

Faculty of Commerce in Accounting
Cairo University (CU)
Jan 2014 - Jan 2017 - 3 yr
High School - Thanaweya Amma
Orman Preparatory & Secondary for Girls
Jan 2013