
Lamis Ammar
Administrative Marketing Assistant at EGYPTAIR CARGO
Ain Shams, Cairo, EgyptWork Experience
Administrative Marketing AssistantFull Time
EGYPTAIR CARGO
Jun 2008 - Present -17 yrs
Egypt , Cairo
- Job Details:Organizing and scheduling meetings, including contacting participants, booking rooms, ordering catering, and arranging for parking as required. Attending and preparing committee meetings, including recording and distributing minutes, agendas and other relevant information to committee members and other meetings as requested. Translating official documents, company publications, manuals and website content from English to Arabic and from Arabic to English Preparing correspondence that may be of a confidential nature, as directed. Preparing, revising and submitting business contracts; prepares contract letter and orientation packages for new customers. Assisting in the managing of the company database and verified, edited and modified members’ information. Assisting department Manager in meeting deadlines for various tasks and projects as required. Maintaining a comprehensive filing system including archival and storage inventories for the Department. Making travel arrangements for the Director and other department staff as well as assists with conference/workshop/professional development registration. Handling customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency. Managing daily call flow and filtering emails effectively through answering customer requests related to my job and forwarding unrelated messages to the concerned department Promoting for company services through the issuance of newsletters & flyers on a regular basis and updating company's website with the latest changes in the Organization Hierarchy in both Arabic and English. Writing, editing and translating marketing literature (brochures, press releases etc) to augment the company’s presence in the market.
English TeacherFull Time
Integrated Thebes International Schools
Sep 2004 - May 2008 -3 yrs, 8 months
Egypt , Cairo
- Job Details:Description: • An English teacher and a class teacher for first primary grade Responsibilities and achievements: • Adapted curriculum to fit student needs, provided individual and small-group instruction when necessary. • Developed lesson plans and class material – Combined instruction with demonstration to clearly communicate objectives to class. • Used a variety of classroom strategies: lecture, group discussion, inquiry, discovery. • Managed to encourage students to speak English fluently and to have a wide range of vocabulary • Created a student profile based upon his upbringing,learning abilities & psychological background • Succeeded with some students with Autism & with slow learners into helping them mingle with normal students & into achieving higher educational levels • Taught reading in class and encouraged students to read at home through a personal game called (connect the letters to read better) that brought high results • Maintained pleasant learning atmosphere in class through role playing,singing,dancing and jokes • Established and reinforced standards of behavior. • Assigned and graded homework and class work; prepared tests and quizzes on weekly and monthly basis • Developed a matriarchal relationship with students • Taught children some interpersonal skills (cooperation,courage,Etiquette and self-confidence) and resolved student problems by timely and sensitive conferral with parents/teachers/administration • Worked closely with parents and community to maximize their involvement in school activities and to ensure the development of more resources for the school • Attended many workshops including: Creative teaching – Online Teaching – Teaching Maths for Elementary students
TelemarketerFull Time
Amecho Tech
Mar 2004 - Sep 2004 -6 months
Egypt , Cairo
- Job Details:Description: • A multinational company marketing phone lines in UK and USA Responsibilities and achievements: • Effectively meet deadlines, achieve targets and work under pressure. • Excellent communication skills, written and verbal. • High level of negotiation skills.
Education
Pre MA English literature in English Literature
Ain Shams University (ASU)Jan 2016 - Jan 2018 - 2 yr
BA in English Literature
Ain Shams University (ASU)Jan 2000 - Jan 2004 - 4 yr
College Diploma in Science Section
Yehia Elrafeie Language SchooJan 1990 - Jan 2000 - 10 yr
Skills
- Internet
- Hard Skills
- Customer Service
- Microsoft Outlook
- Customer Service
- Communication
- Data Entry
- Telephone Communications
- Microsoft Word
- English Teaching
View More
Languages
Arabic
FluentEnglish
FluentFrench
Intermediate
Training & Certifications
Marketing Management
EGYPTAIR Training Academy·2017Marketing Plan and Marketing Campaigns
AfaQ·2016Marketing Strategies
DPIC Academy·2015IATA Live Animals Regulations
EGYPTAIR Training Center·2014Business Skills Development Package
AMCHAM Egypt·2014IATA Dangerous goods regulations
EgyptAir Training Center·2013IATA Airline Customer Service
EgyptAir Training Center·2011Airline Customer Service Certificate
EgyptAir Training center·2011Quality & Safety Measures
EgyptAir Training Center·2010Cargo Basic Course
EgyptAir Training Center·2009Microsoft Office
Mind Format Center·2004BA in English literature & language
Ain Shams University·2004