Lamiaa Elhalafawy
Customer service agent
Alexandria, EgyptWork Experience
Customer service agentFull Time
Vodafone uk
Dec 2015 - Dec 2016 -1 yr
Egypt
- Job Details:Handling technical issue for customers cell phones
Customer service MangerFull Time
Sutherland global services Philippines
Nov 2013 - Nov 2014 -1 yr
Philippines
- Job Details:Managing a team of 15 members monitoring calls give couching how to handle customers
Customer service agentFull Time
Sutherland global services
Oct 2010 - Nov 2013 -3 yrs, 1 month
Egypt , Alexandria
- Job Details:Was working as a custo
Education
Bachelor's Degree in Law
Alexandria University (ALEXU)Jan 2002 - Jan 2010 - 8 yr
High School - Thanaweya Amma
ElManar Language SchoolJan 2002
Languages
English
FluentFrench
Advanced